Support » Plugin: Order Export & Order Import for WooCommerce » Order Import not linking Customer ID to customers

  • Resolved alnitak

    (@alnitak)


    I’m trying to import a bunch of orders with customer ids linked to them, but it just doesn’t seem to be working.

    When I export orders where I’ve manually selected the customer, the fields show the same as what I’m importing.

    Where am I going wrong?

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  • Figured it out, needed customer_email as well as customer_id and customer_user.

    • This reply was modified 9 months, 3 weeks ago by  alnitak.
    Plugin Author webtoffee

    (@webtoffee)

    Hi @alnitak,

    Happy to know that you were able to resolve the issue yourself.

    It is mandatory to have the customer_email column in the CSV in order to import orders and link it with the customers.

Viewing 2 replies - 1 through 2 (of 2 total)
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