order getting placed during coming soon mode turned on

Resolved tajmohamed30
(@tajmohamed30)

2 years, 4 months ago

hi

im using coming soon mode page edited to delivery timings and eventhough the page is turned on the orders are getting placed during off timings

im little confused as when checked from my side the page shows correctly but getting orders from users

could you please give a solution for this

regards

Viewing 15 replies - 1 through 15 (of 15 total)

Plugin Author SeedProd
(@seedprod)

2 years, 4 months ago

What’s the url?

Thread Starter tajmohamed30
(@tajmohamed30)

2 years, 4 months ago

https://takkunudelivery.in (resize browser screen to mobile to view website)

Offtime: 8.30pm to 7.00am IST

Also I would like to know that if user minimize app at checkout page and reopen after certain hours and place a order will the plugin stop navigating to thankyou page

regards

John Turner
(@johnnytee)

2 years, 4 months ago

Here’s what I see : https://a.supportally.com/MpEZRc

It appears this is not our plugin?

Thread Starter tajmohamed30
(@tajmohamed30)

2 years, 4 months ago

hi please switch to mobile screen, press maximize/minimize button of browser and resize to mobile screen and fyi – offline time is only after 8.30 pm

John Turner
(@johnnytee)

2 years, 4 months ago

Sorry I don’t understand. Our plugin is not being used on this site: ttps://takkunudelivery.in

Thread Starter tajmohamed30
(@tajmohamed30)

2 years, 4 months ago

fyi – timer set to view maintenance mode page to display only timing apart from 7.00am-8.30pm IST

Plugin Author SeedProd
(@seedprod)

2 years, 4 months ago

Can you post a screenshot?

Thread Starter tajmohamed30
(@tajmohamed30)

2 years, 4 months ago

please refer below image

https://imgur.com/a/JnDfHf4

Plugin Author SeedProd
(@seedprod)

2 years, 4 months ago

Strange, that is not what I see when I visit the website. Are you sure you have coming soon or maintenance mode enabled? Here’s what I see on desktop: https://a.supportally.com/MpEZRc and here’s what I see on mobile: https://a.supportally.com/zgVwI1

Thread Starter tajmohamed30
(@tajmohamed30)

2 years, 4 months ago

https://a.supportally.com/zgVwI1 this is fine

please check it now

Plugin Author SeedProd
(@seedprod)

2 years, 4 months ago

So the original issue was orders were being placed, the reason appears to be that the coming soon page was not active. Does this solve your issue?

Thread Starter tajmohamed30
(@tajmohamed30)

2 years, 4 months ago

nope the order placed during coming soon page is active and not sure why

Plugin Author SeedProd
(@seedprod)

2 years, 4 months ago

hmm, sorry I’m not sure why either 🙁

Thread Starter tajmohamed30
(@tajmohamed30)

2 years, 4 months ago

for now I’m manually disabling all payment methods when turning on seedprod to stop receiving orders

marking this as resolved

thanks

pola11
(@pmakabenta)

2 years, 4 months ago

@tajmohamed30 Thanks for the update. Please let us know if you have other questions.

Viewing 15 replies - 1 through 15 (of 15 total)

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