Support » Plugin: WooCommerce » Order from UK checked out exc. VAT despite standard rate is set

  • Resolved akbal12

    (@akbal12)


    Hello,

    Received the first order in a new webshop (in AT) from UK, which was unfortunately charged without VAT, but until the end of the year B2C should be charged inc. VAT according to the Austrian Chamber of Commerce.

    The csv with the EU tax rates is stored and my settings are ‘as per instructions’ (I think), see screenshots (1, 2).

    WP 5.3.2, WooCommerce 3.9.2
    WooCommerce Admin 0.26.0, WooCommerce Services 1.22.3, WooCommerce Stripe Gateway 4.3.2

    Looking forward to your feedback and a tip where I made a mistake, thanks!

    Greetings
    Erich

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Yuki K. a11n

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @akbal12,

    Taking a look at your screenshot, the “UK” tax rate in Standard Rates is the incorrect country code. It should be “GB”.

    Hope that helps!

Viewing 1 replies (of 1 total)
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