Support » Plugin: WooCommerce Sequential Order Numbers » Order emails use post ID

  • Resolved johng1981

    (@johng1981)


    Hi

    it seems if WooCommerce POS is active and an order is placed the email that is sent from WooCommerce uses the post ID as the order number and not the order number created by your plugin.

    Are you able to look into this?

    Thanks
    JP

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Julie Martin

    (@julieskyverge)

    Hi @johng1981!

    Thanks for writing in to us about this.

    Would you please be able to paste your system status here so I can get a better idea of what might be going on? You can grab it by going to:

    WooCommerce > Status and clicking on Get system report.

    Thanks so much,

    Julie 🙂
    SkyVerge

    Plugin Contributor tamarazuk

    (@tamarazuk)

    Hey @johng1981,

    It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

    If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

    Thanks,
    Tamara 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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