Title: Order data are nested in an additional array
Last modified: November 10, 2017

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# Order data are nested in an additional array

 *  Resolved [emilmand](https://wordpress.org/support/users/emilmand/)
 * (@emilmand)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/order-data-are-nested-in-an-additional-array/)
 * Hi,
 * We are using a third party email marketing platform (Klaviyo) which connects 
   with the WooCommerce pretty easily. However, for some reason, the raw order data
   that Klaviyo receives is nested like the products are a sub-category, which Klaviyo
   can’t process. Problem is that the products ARE NOT nested, as can be seen in
   the below image:
    [https://ci6.googleusercontent.com/proxy/ZPm-3CQ59mAIeCzGLktDQ2pNs4L9XUAf-ZdVREo7GNp9WXW-wFQapJchWNP1bKfn-fH0pzWhOtrTt3hnWMG3E5V8bSMkTEN4qkP5ZA0qXhkpX7kpigXb5haIlYLM-3AR29HGEEOkiSSUw1uVUZpEQOnUu5cGfPoYT4NHJjg1uUjLKTk=s0-d-e1-ft#https://help.klaviyo.com/attachments/token/EJWDXeRWRtyhEKlGTwKX1gsmi/?name=Screenshot+2017-09-30+12.19.24.png](https://ci6.googleusercontent.com/proxy/ZPm-3CQ59mAIeCzGLktDQ2pNs4L9XUAf-ZdVREo7GNp9WXW-wFQapJchWNP1bKfn-fH0pzWhOtrTt3hnWMG3E5V8bSMkTEN4qkP5ZA0qXhkpX7kpigXb5haIlYLM-3AR29HGEEOkiSSUw1uVUZpEQOnUu5cGfPoYT4NHJjg1uUjLKTk=s0-d-e1-ft#https://help.klaviyo.com/attachments/token/EJWDXeRWRtyhEKlGTwKX1gsmi/?name=Screenshot+2017-09-30+12.19.24.png)
 * We have talked to Klaviyo support, but they state that the issue arises from 
   Woocommerce. However we do not see how this is happening. Does anyone know what
   might the issue?

Viewing 1 replies (of 1 total)

 *  Plugin Support [Stuart Duff – a11n](https://wordpress.org/support/users/stuartduff/)
 * (@stuartduff)
 * Automattic Happiness Engineer
 * [8 years, 6 months ago](https://wordpress.org/support/topic/order-data-are-nested-in-an-additional-array/#post-9669965)
 * Hi [@emilmand](https://wordpress.org/support/users/emilmand/),
 * How are you connecting Klaviyo to WooCommerce as WooCommerce has no functionality
   included by default which would integrate with the email service which you reference.

Viewing 1 replies (of 1 total)

The topic ‘Order data are nested in an additional array’ is closed to new replies.

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## Tags

 * [array](https://wordpress.org/support/topic-tag/array/)
 * [nested](https://wordpress.org/support/topic-tag/nested/)

 * 1 reply
 * 2 participants
 * Last reply from: [Stuart Duff – a11n](https://wordpress.org/support/users/stuartduff/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/order-data-are-nested-in-an-additional-array/#post-9669965)
 * Status: resolved