Title: Order-completed in same session
Last modified: February 27, 2023

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# Order-completed in same session

 *  Resolved [saens](https://wordpress.org/support/users/saens/)
 * (@saens)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/order-completed-in-same-session/)
 * Hi.
 * Right now when a customer is sent to order-received this can lead to a new session.
   For instance in private tabs. This means conversion data is lost.
 * Is there a solution for this in Mollie?
   I can think of 1 option. But I’m sure
   there’s others.
    1. in the session where the customer does the checkout the Mollie javascript waits
       for a signal to send customer to the next page (order-pay or order-completed)
       hereby saving the session data (and selected cookie options)
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * (@niklasinpsyde)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/order-completed-in-same-session/#post-16535721)
 * Hi [@saens](https://wordpress.org/support/users/saens/),
 * We appreciate your input, but we haven’t been able to reproduce the problem you’re
   describing with the session id changing when a customer is sent to order-received.
 * Could you please provide us with more details on how you are able to reproduce
   this issue? This information can help us better understand the problem you’re
   experiencing and find a possible solution.
 * Thank you!
 * Kind regards,
   Niklas
 *  Thread Starter [saens](https://wordpress.org/support/users/saens/)
 * (@saens)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/order-completed-in-same-session/#post-16536012)
 * Hi. Thanks for your response.
 * I’m not too sure how customers do their checkout with various different banks/
   apps/browser settings. I can only see what happens on my end. And that is that
   there’s instances where a customer is sent to order-received and the browser-
   session fresh. Thereby losing google ads/analytics cookies and (in itself) not
   sending the conversion data to Google Ads.
 * I have solved this by saving the customers cookies along with their order in 
   my database and when they are sent to order-received injecting those cookies 
   back into the page. This means ads conversions are sent back and as a bonus cookie
   consent data is also restored.
 * So consider this issue resolved (for me at least).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Order-completed in same session’ is closed to new replies.

 * ![](https://ps.w.org/mollie-payments-for-woocommerce/assets/icon-256x256.png?
   rev=3090580)
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 * 2 replies
 * 2 participants
 * Last reply from: [saens](https://wordpress.org/support/users/saens/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/order-completed-in-same-session/#post-16536012)
 * Status: resolved