Support » Plugin: Simple Custom Post Order » Order changes on mobile view

  • Resolved simon_a6

    (@simon_a6)


    We use this for a Members section of our theme, but for some reason, after the first row, the order is not custom. But when you bring the width of the browser down to mobile view, it DOES go to the right order.

    How is that possible?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello @simon_a6,

    Thank you for explaining!

    It might be an issue caused by a plugin or your theme.
    I recommend installing this plugin: https://wordpress.org/plugins/health-check/
    After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

    Go to its troubleshoot mode and only activate Simple Custom Post Order and see if it works correctly with a default WordPress theme (Twenty Nineteen for example) and no other plugins.

    Please let me know how it goes and what you find!

    Warm regards,
    Beatrice.

    Thread Starter simon_a6

    (@simon_a6)

    Bizarrely, with that enabled, the page in question redirected back to the homepage. So I couldn’t test it.

    Hello @simon_a6,

    Please tell us the version you use and also what theme and plugins you have installed.

    Warmly,
    Beatrice.

    Thread Starter simon_a6

    (@simon_a6)

    It is theme version 6.1.0 on Porto theme.
    We use Gravity Forms plugins on there too, as it is an Application based Education website.

    If you want to contact me directly, please supply and email and I will send you details. Oddly, in the Portfolio area of the theme, the Ordering works perfectly. Just not in the Team Members section. The first four are fine, but then it breaks. But ONLY in the ‘Show All” part of it,

    Hello @simon_a6,

    Please give us a link of the site and also a screenshot of the plugins list. If you do not want to post them here publicly please send us an email with them here: https://www.machothemes.com/contact-us-now/

    Warm regards,
    Beatrice.

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.