Order cancelled after successful 2checkout payment

  • Resolved gethomegoods

    (@gethomegoods)


    4 years, 5 months ago

    Hello, WooCommerce Order Cancelled After Successful 2checkout Payment. I got 4 order from 4 buyer, I received payment on 2checkout but my woocommerce says all order are cancelled. Please help me.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Kenin

    (@kbassart)

    Automattic Happiness Engineer

    4 years, 5 months ago

    Hi there,

    Can you please advise what plugin you are using to enable 2Checkout on your site? You’ll want to follow up with the developer of the specific plugin in use.

    Thread Starter gethomegoods

    (@gethomegoods)

    4 years, 5 months ago

    Hello,
    Thanks for your reply.
    I followed this article and added 2 checkout on my woocommerce. Please check this link
    https://www.2checkout.com/online-shopping-carts/woocommerce.html
    Please help me.

    Thank you

    Phil

    (@fullysupportedphil)

    Automattic Happiness Engineer

    4 years, 5 months ago

    If you are using the plugins that they offer directly in step 1 and step 2 of that link, you will need to contact 2Checkout for help. As they have made those plugins, not us.

    In step 3 they reference a plugin that we use to offer, however that has been retired some while ago – so I’m not sure why they are still referencing us on their page.

    Plugin Support Rynald0s.a11n

    (@rynald0s)

    Automattic Happiness Engineer

    4 years, 4 months ago

    Howdy!

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Order cancelled after successful 2checkout payment’ is closed to new replies.