Support » Plugin: 404 Solution » Options Tab is not loading

  • Resolved techjockey

    (@techjockey)


    i have installed the plugin on my site but i cant go to “Options” tab, All other tabs of the plugin are loading fine.

    I tried with several different browsers but options panel does not load.

Viewing 10 replies - 1 through 10 (of 10 total)
  • techjockey

    (@techjockey)

    2017-09-13 12:52:53 (INFO): deleteOldRedirectsCron. Old captured URLs removed: 0, Old automatic redirects removed: 0, Old manual redirects removed: 0, Old log lines removed: 0, Duplicate rows deleted: 0
    2017-09-13 12:54:06 (ERROR): ABJ404-SOLUTION Fatal error handler: {“type”:1,”message”:”Allowed memory size of 268435456 bytes exhausted (tried to allocate 1163264 bytes)”,”file”:”/home/mydomain/public_html/wp-content/plugins/404-solution/includes/View.php”,”line”:654}, PHP version: 7.0.21, WP ver: 4.8.1, Plugin ver: 1.9.0, Referrer: https://mydomain.com/wp-admin/options-general.php?page=abj404_solution&subpage=abj404_logs,
    Trace: #0 /home/mydomain/public_html/wp-content/plugins/404-solution/includes/ErrorHandler.php(84): ABJ_404_Solution_Logging->errorMessage(‘ABJ404-SOLUTION…’)
    #1 [internal function]: ABJ_404_Solution_ErrorHandler::FatalErrorHandler()
    #2 {main}
    2017-09-13 12:54:31 (ERROR): ABJ404-SOLUTION Fatal error handler: {“type”:1,”message”:”Allowed memory size of 268435456 bytes exhausted (tried to allocate 1355776 bytes)”,”file”:”/home/mydomain/public_html/wp-content/plugins/404-solution/includes/View.php”,”line”:654}, PHP version: 7.0.21, WP ver: 4.8.1, Plugin ver: 1.9.0, Referrer: https://mydomain.com/wp-admin/options-general.php?page=abj404_solution&subpage=abj404_captured,
    Trace: #0 /home/mydomain/public_html/wp-content/plugins/404-solution/includes/ErrorHandler.php(84): ABJ_404_Solution_Logging->errorMessage(‘ABJ404-SOLUTION…’)
    #1 [internal function]: ABJ_404_Solution_ErrorHandler::FatalErrorHandler()
    #2 {main}
    2017-09-13 12:55:08 (INFO): deleteOldRedirectsCron. Old captured URLs removed: 0, Old automatic redirects removed: 0, Old manual redirects removed: 0, Old log lines removed: 0, Duplicate rows deleted: 0
    2017-09-13 12:55:09 (INFO): deleteOldRedirectsCron. Old captured URLs removed: 0, Old automatic redirects removed: 0, Old manual redirects removed: 0, Old log lines removed: 0, Duplicate rows deleted: 0
    2017-09-13 12:55:25 (ERROR): ABJ404-SOLUTION Fatal error handler: {“type”:1,”message”:”Allowed memory size of 268435456 bytes exhausted (tried to allocate 1314816 bytes)”,”file”:”/home/mydomain/public_html/wp-content/plugins/404-solution/includes/View.php”,”line”:654}, PHP version: 7.0.21, WP ver: 4.8.1, Plugin ver: 1.9.0, Referrer: https://mydomain.com/wp-admin/options-general.php?page=abj404_solution&subpage=abj404_tools&_wpnonce=877f9b7f81,
    Trace: #0 /home/mydomain/public_html/wp-content/plugins/404-solution/includes/ErrorHandler.php(84): ABJ_404_Solution_Logging->errorMessage(‘ABJ404-SOLUTION…’)
    #1 [internal function]: ABJ_404_Solution_ErrorHandler::FatalErrorHandler()
    #2 {main}
    2017-09-13 12:55:44 (ERROR): ABJ404-SOLUTION Fatal error handler: {“type”:1,”message”:”Allowed memory size of 268435456 bytes exhausted (tried to allocate 1302528 bytes)”,”file”:”/home/mydomain/public_html/wp-content/plugins/404-solution/includes/View.php”,”line”:654}, PHP version: 7.0.21, WP ver: 4.8.1, Plugin ver: 1.9.0, Referrer: https://mydomain.com/wp-admin/options-general.php?page=abj404_solution&subpage=abj404_options,
    Trace: #0 /home/mydomain/public_html/wp-content/plugins/404-solution/includes/ErrorHandler.php(84): ABJ_404_Solution_Logging->errorMessage(‘ABJ404-SOLUTION…’)
    #1 [internal function]: ABJ_404_Solution_ErrorHandler::FatalErrorHandler()
    #2 {main}
    2017-09-13 12:57:04 (ERROR): ABJ404-SOLUTION Fatal error handler: {“type”:1,”message”:”Allowed memory size of 268435456 bytes exhausted (tried to allocate 1409024 bytes)”,”file”:”/home/mydomain/public_html/wp-content/plugins/404-solution/includes/View.php”,”line”:654}, PHP version: 7.0.21, WP ver: 4.8.1, Plugin ver: 1.9.0, Referrer: https://mydomain.com/wp-admin/options-general.php?page=abj404_solution&subpage=abj404_options,
    Trace: #0 /home/mydomain/public_html/wp-content/plugins/404-solution/includes/ErrorHandler.php(84): ABJ_404_Solution_Logging->errorMessage(‘ABJ404-SOLUTION…’)
    #1 [internal function]: ABJ_404_Solution_ErrorHandler::FatalErrorHandler()
    #2 {main}
    2017-09-13 12:58:04 (ERROR): ABJ404-SOLUTION Fatal error handler: {“type”:1,”message”:”Allowed memory size of 268435456 bytes exhausted (tried to allocate 1339392 bytes)”,”file”:”/home/mydomain/public_html/wp-content/plugins/404-solution/includes/View.php”,”line”:654}, PHP version: 7.0.21, WP ver: 4.8.1, Plugin ver: 1.9.0, Referrer: https://mydomain.com/wp-login.php?redirect_to=https%3A%2F%2Fmydomain.com%2Fwp-admin%2Foptions-general.php%3Fpage%3Dabj404_solution%26subpage%3Dabj404_options&reauth=1,
    Trace: #0 /home/mydomain/public_html/wp-content/plugins/404-solution/includes/ErrorHandler.php(84): ABJ_404_Solution_Logging->errorMessage(‘ABJ404-SOLUTION…’)
    #1 [internal function]: ABJ_404_Solution_ErrorHandler::FatalErrorHandler()
    #2 {main}
    2017-09-13 12:59:11 (ERROR): ABJ404-SOLUTION Fatal error handler: {“type”:1,”message”:”Allowed memory size of 268435456 bytes exhausted (tried to allocate 1220608 bytes)”,”file”:”/home/mydomain/public_html/wp-content/plugins/404-solution/includes/View.php”,”line”:654}, PHP version: 7.0.21, WP ver: 4.8.1, Plugin ver: 1.9.0, Referrer: https://mydomain.com/wp-login.php?redirect_to=https%3A%2F%2Fmydomain.com%2Fwp-admin%2Foptions-general.php%3Fpage%3Dabj404_solution%26subpage%3Dabj404_options&reauth=1,
    Trace: #0 /home/mydomain/public_html/wp-content/plugins/404-solution/includes/ErrorHandler.php(84): ABJ_404_Solution_Logging->errorMessage(‘ABJ404-SOLUTION…’)
    #1 [internal function]: ABJ_404_Solution_ErrorHandler::FatalErrorHandler()
    #2 {main}
    2017-09-13 13:07:27 (INFO): deleteOldRedirectsCron. Old captured URLs removed: 0, Old automatic redirects removed: 0, Old manual redirects removed: 0, Old log lines removed: 0, Duplicate rows deleted: 0
    2017-09-13 13:08:02 (ERROR): ABJ404-SOLUTION Fatal error handler: {“type”:1,”message”:”Allowed memory size of 268435456 bytes exhausted (tried to allocate 1437696 bytes)”,”file”:”/home/mydomain/public_html/wp-content/plugins/404-solution/includes/View.php”,”line”:654}, PHP version: 7.0.21, WP ver: 4.8.1, Plugin ver: 1.9.0, Referrer: https://mydomain.com/wp-admin/options-general.php?page=abj404_solution&subpage=abj404_debugfile,
    Trace: #0 /home/mydomain/public_html/wp-content/plugins/404-solution/includes/ErrorHandler.php(84): ABJ_404_Solution_Logging->errorMessage(‘ABJ404-SOLUTION…’)
    #1 [internal function]: ABJ_404_Solution_ErrorHandler::FatalErrorHandler()
    #2 {main}

    Plugin Author aaron13100

    (@aaron13100)

    Thanks for the debug log.

    Do you have a post or page title that may have strange characters in it? HTML characters or something else?

    It seems to be a title or a custom post type that’s causing trouble.

    thanks

    Plugin Author aaron13100

    (@aaron13100)

    Or do you have a lot of pages on your site, like 500,000 or more? … I assume not..
    thanks

    techjockey

    (@techjockey)

    I dont have those many pages on my site, they are around 25,000, but i do have pages with different languages e.g. Russian etc.

    Also, i have multiple custom post types like for “coupons”

    Plugin Author aaron13100

    (@aaron13100)

    techjockey, I’ll have to make a patch and see if we can resolve the issue or get some more information about why it’s happening.

    I’ll let you know when it’s ready so you can upgrade and report back.

    Plugin Author aaron13100

    (@aaron13100)

    techjockey, when you have a chance please upgrade to version 1.9.1 and paste the new error message from the debug log here. It should include just a little additional info.

    thanks

    techjockey

    (@techjockey)

    Thank you for making that update, looks like it still has some issues…
    here is the console log
    https://imgur.com/a/5qCS3

    here is the debug log
    2017-09-15 02:41:55 (INFO): deleteOldRedirectsCron. Old captured URLs removed: 0, Old automatic redirects removed: 0, Old manual redirects removed: 0, Old log lines removed: 0, Duplicate rows deleted: 0
    2017-09-15 02:43:48 (ERROR): ABJ404-SOLUTION Fatal error handler: {“type”:1,”message”:”Allowed memory size of 268435456 bytes exhausted (tried to allocate 1376256 bytes)”,”file”:”/home//public_html/wp-content/plugins/404-solution/includes/View.php”,”line”:661}, Additional info: “Row: 13466, Title: Nivea Cru00e8me 200ml, Current content length: 1372125”, PHP version: 7.0.21, WP ver: 4.8.1, Plugin ver: 1.9.1, Referrer: ,
    Trace: #0 /home//public_html/wp-content/plugins/404-solution/includes/ErrorHandler.php(87): ABJ_404_Solution_Logging->errorMessage(‘ABJ404-SOLUTION…’)
    #1 [internal function]: ABJ_404_Solution_ErrorHandler::FatalErrorHandler()
    #2 {main}
    2017-09-15 02:44:14 (ERROR): ABJ404-SOLUTION Fatal error handler: {“type”:1,”message”:”Allowed memory size of 268435456 bytes exhausted (tried to allocate 1314816 bytes)”,”file”:”/home//public_html/wp-content/plugins/404-solution/includes/View.php”,”line”:661}, Additional info: “Row: 12880, Title: MaxSecure Anti Virus 1PC, 1 Year (Voucher), Current content length: 1310688”, PHP version: 7.0.21, WP ver: 4.8.1, Plugin ver: 1.9.1, Referrer: https://.com/wp-admin/options-general.php?page=abj404_solution,
    Trace: #0 /home//public_html/wp-content/plugins/404-solution/includes/ErrorHandler.php(87): ABJ_404_Solution_Logging->errorMessage(‘ABJ404-SOLUTION…’)
    #1 [internal function]: ABJ_404_Solution_ErrorHandler::FatalErrorHandler()
    #2 {main}

    Plugin Author aaron13100

    (@aaron13100)

    techjockey,

    Please try version 1.9.2 (updated today) and let me know what the error log says…

    Also, at the bottom of the “Page Redirects” tab do you have the “Add Redirect” button under the “Add Manual Redirect” section?

    thanks

    techjockey

    (@techjockey)

    Hi Aaron,

    Looks like this update fixed the issues… Options panel can load fine now.

    https://prnt.sc/glqtmm
    https://prnt.sc/glqtbq

    Plugin Author aaron13100

    (@aaron13100)

    Okay. Well that’s good news.

    Thanks for working through this and let me know if you find any other issues!

Viewing 10 replies - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.