Support » Plugin: Product Addons & Fields for WooCommerce » Options not show in WP Admin order and not in order mail user

Options not show in WP Admin order and not in order mail user

  • Resolved Joris van der Horst

    (@joris-van-der-horst)


    4 years, 5 months ago

    Hi Najeeb,

    I have send you this support ticket also 4 days ago by mail at 29 march 2019.

    Because I have a old version of WooCommerce you customised previously before my PPOM plugin which I payed you also for.

    Furthermore I note that I not update anything in WP Admin and not updated your plugin ever since you customized it.

    Please read our conversations we had before about this by mail.

    Now all is working right after your last fix but only 1 thing is still not right.

    In the order in Woocommerce Admin and in the order mail to user the options are not showing.

    For example:

    Order product with options

    See screenshot:

    https://snag.gy/y9wHTR.jpg

    Order product with options shows right in cart

    See screenshot:

    https://snag.gy/X1SoZN.jpg

    Order product with options shows right in check out

    See screenshot:

    https://snag.gy/vIkqUQ.jpg

    !! Order product NOT shows options in WooCommerce Admin !!

    See screenshot:

    https://snag.gy/dMrsez.jpg

    !! Order product in mail send to user NOT shows options !!

    See screenshot:

    https://snag.gy/igS3Vu.jpg

    Support question

    Can you fix this bug so that the options also are showing in the WP WooCommerce Admin and in order mail to user please?

    Already thank you very much in advance!

    Best regards,

    Joris

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • N-Media

    (@nmedia)

    4 years, 5 months ago

    Hi,

    I have fixed your customized copy and uploaded on your site already. It’s all working now.

    Thread Starter Joris van der Horst

    (@joris-van-der-horst)

    4 years, 5 months ago

    Hi,

    I just test but it is not fixed and not working.

    I see you have made a test order for 3 products.

    But this is not the issue.

    The issue is that the choosen OPTIONS are not shown in WP Admin order and order mail to user.

    I just made a new order with product options selected.

    See screenshot:

    https://snag.gy/wZliIF.jpg

    In WP Admin order the selected product options not show.

    See screenshot:

    https://snag.gy/fiFkoU.jpg

    Also in order mail send to user selected product options not show.

    See screenshot:

    https://snag.gy/JvHmE4.jpg

    Can you please fix this so options also show in WP Admin order and order mail to user?

    Thanks in advance.

    Best regards,

    Joris

    N-Media

    (@nmedia)

    4 years, 5 months ago

    We will contact you via email, you have a customized solution and this post is for PPOM Free version which may disturb other clients. You have a totally different solution due to older version of WooCommerce.

    Thread Starter Joris van der Horst

    (@joris-van-der-horst)

    4 years, 5 months ago

    Ok, I understand.

    You have the WP Admin credentials already which I had send you in our previous mail contact.

    When do you contact me by mail?

    Thread Starter Joris van der Horst

    (@joris-van-der-horst)

    4 years, 5 months ago

    Any reply?

    N-Media

    (@nmedia)

    4 years, 5 months ago

    it’s fixed, check on your site.

Viewing 6 replies - 1 through 6 (of 6 total)
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