Title: options not saving Last modified: July 31, 2020 --- # options not saving * Resolved [John Anderson](https://wordpress.org/support/users/andersjp/) * (@andersjp) * [5 years, 9 months ago](https://wordpress.org/support/topic/options-not-saving-11/) * Hi * Having updated to the latest plugin none of my options will save. * I am trying to change the social accounts and the logos on the site but neither will save. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Foptions-not-saving-11%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Contributor [Dōvy Paukstys](https://wordpress.org/support/users/dovyp/) * (@dovyp) * [5 years, 9 months ago](https://wordpress.org/support/topic/options-not-saving-11/#post-13195996) * I am so sorry you’re having issues! Some things I need: * – Version of Redux you have installed – Site URL – Theme name & version you are using. – Exact errors you get * If you need to downgrade quickly, follow this video and install Redux 3.6.18. * I usually get a patch in pretty quick. Let me know, thanks! * Thread Starter [John Anderson](https://wordpress.org/support/users/andersjp/) * (@andersjp) * [5 years, 9 months ago](https://wordpress.org/support/topic/options-not-saving-11/#post-13196015) * Hi * Its Version 4.1.7 URL is: [http://79.170.40.244/testjjs.co.uk/](http://79.170.40.244/testjjs.co.uk/) Theme is Escape Version 2.0 * No error messages. Just the little spinning item continually spins when I try to change the theme icon from Escape to my own one. * Thanks. * Plugin Contributor [Dōvy Paukstys](https://wordpress.org/support/users/dovyp/) * (@dovyp) * [5 years, 9 months ago](https://wordpress.org/support/topic/options-not-saving-11/#post-13196193) * Can you send me a copy of that theme via wetransfer.com to [dovy@redux.io](https://wordpress.org/support/topic/options-not-saving-11/dovy@redux.io?output_format=md)? I’ll try to fix it asap. * [hichamhb](https://wordpress.org/support/users/hichamhb/) * (@hichamhb) * [5 years, 9 months ago](https://wordpress.org/support/topic/options-not-saving-11/#post-13197653) * Hello, * same issue here, whenever i updated to redux 4.17 the plugin (the name changed from redux framework to redux lite) i cant save the options. I get a jquery error. the Theme is 5th Avenue latest version running on latest WordPress [https://azziandosta.com](https://azziandosta.com)( i backed up redux before the update so it is not running the latest version on the site now, which works fine). * Thank you, H * Plugin Contributor [Dōvy Paukstys](https://wordpress.org/support/users/dovyp/) * (@dovyp) * [5 years, 9 months ago](https://wordpress.org/support/topic/options-not-saving-11/#post-13198117) * [@hichamhb](https://wordpress.org/support/users/hichamhb/) can you send me that theme via wetransfer.com to [dovy@redux.io](https://wordpress.org/support/topic/options-not-saving-11/dovy@redux.io?output_format=md) so I can test locally? I want to resolve this for you ASAP. * Plugin Contributor [Dōvy Paukstys](https://wordpress.org/support/users/dovyp/) * (@dovyp) * [5 years, 9 months ago](https://wordpress.org/support/topic/options-not-saving-11/#post-13198119) * [@hichamhb](https://wordpress.org/support/users/hichamhb/) and please do post the JS error so I can know what’s going on. * [hichamhb](https://wordpress.org/support/users/hichamhb/) * (@hichamhb) * [5 years, 9 months ago](https://wordpress.org/support/topic/options-not-saving-11/#post-13198398) * Hello Dovy, * Thanks for the reply. i dont have the error anymore since i reverted the plugin and the website is online so i cant risk updating again. Email sent. * Thank you, H * [hichamhb](https://wordpress.org/support/users/hichamhb/) * (@hichamhb) * [5 years, 9 months ago](https://wordpress.org/support/topic/options-not-saving-11/#post-13198927) * Hello [@dovyp](https://wordpress.org/support/users/dovyp/) this is the error. Uncaught TypeError: Cannot read property ‘action’ of null at Object.success ( redux.min.js?ver=4.1.8:1) at i (jquery.js:2) at Object.fireWith [as resolveWith]( jquery.js:2) at x (jquery.js:4) at XMLHttpRequest.c (jquery.js:4) * same theme on another website that automatically updated. * Cheers, H - This reply was modified 5 years, 9 months ago by [hichamhb](https://wordpress.org/support/users/hichamhb/). * Plugin Contributor [Dōvy Paukstys](https://wordpress.org/support/users/dovyp/) * (@dovyp) * [5 years, 9 months ago](https://wordpress.org/support/topic/options-not-saving-11/#post-13199507) * [@hichamhb](https://wordpress.org/support/users/hichamhb/) [@andersjp](https://wordpress.org/support/users/andersjp/) Great news, I have found a more lasting solution. Would you mind testing it out for me? Redux 4.1.9. 🙂 * [hichamhb](https://wordpress.org/support/users/hichamhb/) * (@hichamhb) * [5 years, 9 months ago](https://wordpress.org/support/topic/options-not-saving-11/#post-13199566) * Hello, [@dovyp](https://wordpress.org/support/users/dovyp/) it seems the error is now solved. theme options are saving. but the fonts on the site stopped displaying as per the options. IE: the h2 font is Nunito in the options but displaying as Butler on the front end. however the font was correct before i updated. * Thank you, H * Plugin Contributor [Dōvy Paukstys](https://wordpress.org/support/users/dovyp/) * (@dovyp) * [5 years, 9 months ago](https://wordpress.org/support/topic/options-not-saving-11/#post-13201758) * [@hichamhb](https://wordpress.org/support/users/hichamhb/) would you mind exporting your theme options and sending to [dovy@redux.io](https://wordpress.org/support/topic/options-not-saving-11/dovy@redux.io?output_format=md) so that I can resolve locally? Thank you. * [hichamhb](https://wordpress.org/support/users/hichamhb/) * (@hichamhb) * [5 years, 9 months ago](https://wordpress.org/support/topic/options-not-saving-11/#post-13202254) * Hello [@dovyp](https://wordpress.org/support/users/dovyp/) , * done! * Thanks, H * Plugin Contributor [Dōvy Paukstys](https://wordpress.org/support/users/dovyp/) * (@dovyp) * [5 years, 9 months ago](https://wordpress.org/support/topic/options-not-saving-11/#post-13214895) * Ok all, so sorry for that delay. I believe I have fully resolved it. Would you mind giving 4.1.13 a try? Thank you. * Plugin Contributor [Dōvy Paukstys](https://wordpress.org/support/users/dovyp/) * (@dovyp) * [5 years, 8 months ago](https://wordpress.org/support/topic/options-not-saving-11/#post-13271771) * This should be fully resolved in the most recent version. Please make sure you delete the version you have installed as we are not increasing versions to reduce frustration. * Please do let me know if there are any issues that still linger. Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘options not saving’ is closed to new replies. * ![](https://ps.w.org/redux-framework/assets/icon.svg?rev=2889347) * [Redux Framework](https://wordpress.org/plugins/redux-framework/) * [Frequently Asked Questions](https://wordpress.org/plugins/redux-framework/#faq) * [Support Threads](https://wordpress.org/support/plugin/redux-framework/) * [Active Topics](https://wordpress.org/support/plugin/redux-framework/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/redux-framework/unresolved/) * [Reviews](https://wordpress.org/support/plugin/redux-framework/reviews/) * 14 replies * 3 participants * Last reply from: [Dōvy Paukstys](https://wordpress.org/support/users/dovyp/) * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/options-not-saving-11/#post-13271771) * Status: resolved