• Resolved Tony Hisir

    (@copperrefections)


    Hi,

    Can you please help me fix this error?

    [24-Dec-2023 19:53:54 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 6.3.

    Thank you,

    Tony Hisir

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @copperrefection,

    The error message you’re seeing is indicating that the function “Automattic\WooCommerce\Admin\API\Options::get_options” you’re currently using has been deprecated since WooCommerce version 6.3. This means that the function is no longer supported.

    I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report, which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

    Thread Starter Tony Hisir

    (@copperrefections)

    Hi, Thank you. Here is the System report

    ` WordPress Environment
    
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    Site address (URL): https://www.copperreflections.com
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    Remote Post: ✔
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    flatsome/woocommerce/single-product.php Admin
    
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    Newest: 2023-12-26 08:35:03 -0600 Status report information
    
    Generated at: 2023-12-25 22:03:06 -06:00
    `
    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello Tony Hisir,

    Thank you for contacting WooCommerce support.

    I’d like to inform you that the specific issue you’re referring to was addressed several months ago in WooCommerce version 6.5. You can view the details of the fix on this GitHub pull request: https://github.com/woocommerce/woocommerce/pull/32891.

    It is indeed strange that you are encountering issues on your site despite this update. Your WordPress setup appears to be up to date and I do not see any issue in the SSR.

    For us to investigate this further, could you please share a copy of the fatal error log? You can access this under WooCommerce > System Status > Logs in your WordPress dashboard.

    Once we have a look at the error log, we’ll be in a better position to diagnose the problem and provide you with the appropriate guidance.

    Looking forward to your response to assist you further. 🙂

    Thread Starter Tony Hisir

    (@copperrefections)

    Hi Zubair Zahid,

    Thank you for your reply.

     There is nothing in System Status > Logs

    But I still have below in the public_html/error_log

    [25-Dec-2023 19:15:18 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 6.3.
    [25-Dec-2023 19:15:18 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 6.3.
    [25-Dec-2023 19:18:17 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 6.3.
    [25-Dec-2023 19:18:17 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 6.3.
    [25-Dec-2023 19:18:18 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 6.3.
    [25-Dec-2023 19:18:18 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 6.3.
    [25-Dec-2023 19:21:12 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 6.3.
    [25-Dec-2023 19:21:12 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 6.3.
    [25-Dec-2023 19:21:12 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 6.3.
    [25-Dec-2023 19:21:12 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 6.3.

    Thank you,

    Tony Hisir

    • This reply was modified 5 months, 3 weeks ago by Tony Hisir.
    Plugin Support carolm29 (woo-hc)

    (@carolm29)

    Hey, @copperrefections!

    Thanks for the information.

    Can you please share more details about the issue so we can assist you further?

    When did this error started showing?
    Had you made any changes to the site right before the error showed such as changing the theme, updating plugins or theme, adding a new plugin, etc?
    Can you please confirm if this is happening to all newly created products on your site?
    Does the error show all the time or when you do something specific?

    It’s possible that the deprecated function is being called by another plugin, theme or custom code, so you will want to check that.

    To test, you’ll first want to change the theme on your site to Storefront, then check to see if the issue is still present. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you.

    If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from.

    You can find more about this in this guide.

    If the issue is not coming from the theme or plugins, please check any custom code you’ve added, if any, to see if it is calling the function.

    I hope this was clarifying. If you face any issues or have any questions, please let us know so we can assist you further.

    Have a wonderful day!

    Thread Starter Tony Hisir

    (@copperrefections)

    Thank you, @carolm29 for all the information.

    I am still working on poduct meta titles and descriptions. Seems like these errors show up in public_html/error_log when I enter these information.

    Thanks,

    Tony

    Plugin Support carolm29 (woo-hc)

    (@carolm29)

    Hey, @copperrefections!

    I am still working on poduct meta titles and descriptions. Seems like these errors show up in public_html/error_log when I enter these information.

    Thanks for the information!

    Were you able to do the test to check if the theme or one of your plugins is calling the function?

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter Tony Hisir

    (@copperrefections)

    Hi @carolm29,

    Thank you for the advice. I will follow.

    Best regards,

    Tony

    Plugin Support carolm29 (woo-hc)

    (@carolm29)

    Hey @copperrefections!

    You are welcome, we are here to help 🙂

    Please let us know your findings once you finish the conflict test so we can assist you further if needed.

    Have a wonderful day!

    Thread Starter Tony Hisir

    (@copperrefections)

    Hi @carolm29,

    Thank you.

    I wonder if you can advise me about this;

    I have over 5,000 products on my website. I have been working on descriptions. I was editing randomly, as Google Merchant Center recommended. How do I find the products I edited on a certain date? I have to revise them again.

    Thanks,

    Tony

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello Tony Hisir

    I understand you wish to find the products that you edited on a certain date.

    This kind of feature is not part of the WooCommerce but you can use this plugin to add a Modified Date column and then sort the products by Modified Date. This will allow you to see the posts when they were last updated.
    https://wordpress.org/plugins/show-modified-date-in-admin-lists/

    Please note that this is a 3rd party plugin and we do not provide support for it.

    I hope this helps 🙂

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘options function is deprecated since version 6.3’ is closed to new replies.