Support » Plugin: Aspose.Words Exporter » Option to export not there

  • Resolved skstarkiller

    (@skstarkiller)


    I have installed and configured the plugin as described but have no option to export

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author aspose.cloud Marketplace

    (@asposemarketplace)

    @skstarkiller

    Thanks for trying our product. Kindly make sure that:

    1. Plugin is activated on Admin -> Plugins -> Installed Plugins
    2. Plugin is configured properly on Admin -> Settings -> Aspose DOC Exporter

    Once the plugin is installed and configured:

    1. Go to Admin -> Posts -> All Posts
    2. Select the desired post you want to export
    3. Select Export to DOCX (Aspose DOC Exporter) in Bulk Actions dropdown.
    4. Click Apply to start the export process.

    I hope this helps. if you are still not able to export, kindly let us know.

    The option to export is not there in Bulk Actions. I have confirmed everything is set up and configured properly

    Plugin Author aspose.cloud Marketplace

    (@asposemarketplace)

    @skstarkiller Thanks for confirmation. Kindly share your WordPress version, PHP version, list of third-party plugins you are using along with any other special configuration you did that can help us to diagnose the issue.

    Here it is from WooCOmmerce

    ### WordPress Environment ###

    WordPress address (URL): https://coronachecktest.com
    Site address (URL): https://coronachecktest.com
    WC Version: 4.1.0
    REST API Version: ✔ 1.0.7
    WC Blocks Version: ✔ 2.5.16
    Action Scheduler Version: ✔ 3.1.5
    WC Admin Version: ✔ 1.1.1
    Log Directory Writable: ✔
    WP Version: 5.4.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.2.30
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.29.0
    NSS/3.44

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.2.31-MariaDB
    Max Upload Size: 2 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (43) ###

    Gravity Perks: by Gravity Wiz – 2.1.9
    VaultPress: by Automattic – 2.1.1
    Gravity Forms: by Gravity Forms – 2.4.18
    Direct checkout, WooCommerce Single page checkout , WooCommerce One page checkout: by PI Websolution – 1.6.0 – Installed version not tested with active version of WooCommerce 4.1.0
    Akismet Anti-Spam: by Automattic – 4.1.5
    Aspose DOC Exporter: by aspose.cloud Marketplace – 4.0.0
    Classic Editor: by WordPress Contributors – 1.5
    Code Snippets: by Code Snippets Pro – 2.14.0
    CSS Ready Classes for Gravity Forms: by Manny Rodrigues – 2.4.6
    Divi Booster: by Dan Mossop – 3.1.7
    Beehive Pro: by WPMU DEV – 3.2.4
    GP eCommerce Fields: by Gravity Wiz – 1.0.40
    GP Unique ID: by Gravity Wiz – 1.3.19
    Gravity Divi – Gravity Forms Styler for Divi: by CODECRATER – 2.0.3
    Gravity Forms Authorize.Net Add-On: by Gravity Forms – 2.8
    Gravity Forms Coupons Add-On: by rocketgenius – 2.9
    Gravity Forms HubSpot Add-On: by rocketgenius – 1.2
    Gravity Forms PayPal Standard Add-On: by Gravity Forms – 3.3
    GP Conditional Pricing: by Gravity Wiz – 1.2.40
    Header Footer Code Manager: by 99robots – 1.1.7
    Hustle Pro: by WPMU DEV – 4.1.1
    Jetpack by WordPress.com: by Automattic – 8.5
    Members: by MemberPress – 3.0.8
    My Custom Functions: by Space X-Chimp – 4.42
    Poptin: by Poptin – 1.1.7
    Post SMTP: by Yehuda Hassine – 2.0.11
    Product Sales Report for WooCommerce: by Potent Plugins – 1.4.9 – Installed version not tested with active version of WooCommerce 4.1.0
    Branda Pro: by WPMU DEV – 3.3.1
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.4 – Installed version not tested with active version of WooCommerce 4.1.0
    WooCommerce Authorize.Net Reporting: by SkyVerge – 1.10.3
    WooCommerce Checkout Field Editor: by WooCommerce – 1.5.32
    WooCommerce Customer/Order/Coupon CSV Import Suite: by SkyVerge – 3.8.6
    WooCommerce Authorize.Net Gateway: by SkyVerge – 3.2.6
    WooCommerce Order Status Manager: by SkyVerge – 1.11.7
    WooCommerce Services: by Automattic – 1.23.0 – Installed version not tested with active version of WooCommerce 4.1.0
    WooCommerce FedEx Shipping: by WooCommerce – 3.4.30
    WooCommerce – ShipStation Integration: by WooCommerce – 4.1.36
    WooCommerce: by Automattic – 4.1.0
    Yoast SEO: by Team Yoast – 14.0.4
    Defender Pro: by WPMU DEV – 2.2.9
    Hummingbird Pro: by WPMU DEV – 2.4.1
    Smush Pro: by WPMU DEV – 3.6.3
    WPMU DEV Dashboard: by WPMU DEV – 4.8.1

    ### Inactive Plugins (4) ###

    Authorize.net Payment Gateway For WooCommerce: by Eshan Varma – 5.3.2 – Installed version not tested with active version of WooCommerce 4.1.0
    Coming Soon Page, Under Construction & Maintenance Mode by SeedProd: by SeedProd – 5.1.0
    Duplicate Page: by mndpsingh287 – 4.2
    SmartCrawl Pro: by WPMU DEV – 2.6.1

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ✔

    ### Theme ###

    Name: Divi
    Version: 4.4.6
    Author URL: http://www.elegantthemes.com
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### Authorize.Net Credit Card ###

    Environment: Production
    Tokenization Enabled: ✔
    Debug Mode: Off
    Webhooks Enabled: ❌
    Not generated

    ### Action Scheduler ###

    Canceled: 1
    Oldest: 2020-04-08 14:05:27 -0400
    Newest: 2020-04-08 14:05:27 -0400

    Complete: 1,074
    Oldest: 2020-04-07 17:41:56 -0400
    Newest: 2020-05-08 12:26:20 -0400

    `

    Plugin Author aspose.cloud Marketplace

    (@asposemarketplace)

    @skstarkiller This issue has been fixed in our latest version 4.1.1. Kindly update your plugin code.

Viewing 5 replies - 1 through 5 (of 5 total)
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