Option not showing on first load

  • madhusudanmasala

    (@madhusudanmasala)


    2 years, 11 months ago

    There is a problem with your plugin Claim GST for Input Tax Credit in WordPress 6.2. When the user comes to the first time checkout page, then Use GSTIN for claiming input tax (optional) is not shown. If the page is refreshed or the second time comes, then this option is shown. If you want I can send you screen recording.

Viewing 1 replies (of 1 total)
  • Plugin Author Cozy Vision

    (@cozyvision1)

    2 years, 11 months ago

    Thank you for contacting us.

    We tested on our test store and its working fine there.

    But on your website https://shop.madhusudanmasala.com/ we can see this issue persists.

    To troubleshoot further we suggest below

    1. test on any other default theme

    2. try disabling all other plugins except woocommerce and our plugin and then test, if its working then try enabling back other plugins one by one to see which one is conflicting.

Viewing 1 replies (of 1 total)

The topic ‘Option not showing on first load’ is closed to new replies.