OptimizePress, reCaptcha & Width Issue

tarunchandra
(@tarunchandra)

8 years, 5 months ago

USING 4.5.1 CFCS & WP 4.3.1

Hi Meg and other users,
I’m using OptimizePress to create my pages and need help on 3 issues, 2 of which are OP related because the Form on another website renders just fine.
1. For some reason the Contact Form appears scrunched and not wide enough.
https://prudentbiotech.com/contact/

2. The Google reCaptcha doesn’t show in OP pages. The reCaptcha is turned ON, but as you’ll observe it doesn’t show.

3. The Subject Line is not visible, which is not OP related for it happens on other sites too. But this isn’t critical.

Has anyone come across these issues and able to resolve them?
Thanks for your help!
Best,
Tarun

https://wordpress.org/plugins/clean-and-simple-contact-form-by-meg-nicholas/

Viewing 5 replies - 1 through 5 (of 5 total)

megnicholas
(@megnicholas)

8 years, 5 months ago
Hi there,
I see that your styling is setting all input controls to 210px wide. You could change this to something larger like this:
```
input[type=email], input[type=password], input[type=text], select, textarea {
    width: 350px;
}
```
or use a percentage.

If you don’t know how to add this style I would contact optimizepress, there may be some custom css you can add on that particular page, but I’m not familiar with it to advise.
Thread Starter tarunchandra
(@tarunchandra)

8 years, 5 months ago

Thanks Meg!
I’ll try your suggestion to fix the condensed rows.
Btw, any thoughts on reCaptcha and disappearing Subject line. Perhaps these are new issues being mentioned for first time.
Thanks again!

megnicholas
(@megnicholas)

8 years, 5 months ago

HIi there,

The form does not have a subject line, so you are not missing anything there. In order for recaptcha to work it needs to enqueue a google script. The plugin loads this script automatically but in your case the script is not loading. There seems to be a possible conflict with your theme. I don’t know what to suggest as OptimizePress is premium and so I cannot install it to see what is happening. I think you should ask for support from OP.

Thread Starter tarunchandra
(@tarunchandra)

8 years, 5 months ago

Thanks for taking the time to look into this issue. Take care!

magentawave
(@magentawave)

8 years, 3 months ago

I’m using OptimizePress 2, and like you, the captcha isn’t visible on the page. Did you ever figure out how to make this work on OP?

Viewing 5 replies - 1 through 5 (of 5 total)

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