Title: optimization failing
Last modified: July 12, 2018

---

# optimization failing

 *  [sugar7](https://wordpress.org/support/users/sugar7/)
 * (@sugar7)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/optimization-failing/)
 * OPTIMIZE UNSMUSHED PICTURES
    An error occured when contacting webservice. Please
   try again later.
 * I am getting this message at the end of the image optimization – this is the 
   2nd time and it has crashed before this too… very frustrating. Each time have
   to restart. Why can’t it start again where it left off??? please improve – this
   is, it’s taking ages as there are 1700 images
 * any idea why cannot connect to a server??

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [reSmush.it](https://wordpress.org/support/users/resmushit/)
 * (@resmushit)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/optimization-failing/#post-10494820)
 * Hi sugar7,
 * This message is mainly due to a restriction of your WP installation. The plugin
   tyies to reach the resources that your server is providing to make it run.
 * I suggest to contact your hosting provider, cause you may have some PHP error
   in the error log report. Feel free to copy/paste this log file here, and we’ll
   try to help you as best as we can.
 * Moreover, for 1700 wordpress pictures, it’s in reality pretty much more, as the
   plugin will optimize the original pictures, and all pictures format automatically
   generated by WordPress. Depending on your website, it can be around 10,000 pictures
   to optimize. Hence it can take some time, even if our service is totally free
   🙂
 * Hope it will help and turn your low rating, to a pretty higher one 🙂
 * Cheers,
    Charles
 *  Thread Starter [sugar7](https://wordpress.org/support/users/sugar7/)
 * (@sugar7)
 * [8 years ago](https://wordpress.org/support/topic/optimization-failing/#post-10503452)
 * okay, I will try it a few more times, even if it freezes… hopefully eventually
   it will do all the images.. thanks
 *  Plugin Contributor [reSmush.it](https://wordpress.org/support/users/resmushit/)
 * (@resmushit)
 * [8 years ago](https://wordpress.org/support/topic/optimization-failing/#post-10518360)
 * Ok! Hope your experience of our service will be better 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘optimization failing’ is closed to new replies.

 * ![](https://ps.w.org/resmushit-image-optimizer/assets/icon-256x256.png?rev=3049668)
 * [reSmush.it : The original free image compressor and optimizer plugin](https://wordpress.org/plugins/resmushit-image-optimizer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/resmushit-image-optimizer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/resmushit-image-optimizer/)
 * [Active Topics](https://wordpress.org/support/plugin/resmushit-image-optimizer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/resmushit-image-optimizer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/resmushit-image-optimizer/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [reSmush.it](https://wordpress.org/support/users/resmushit/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/optimization-failing/#post-10518360)
 * Status: not resolved