Optimising images does not work

  • Resolved jrmora

    (@jrmora)


    1 year, 3 months ago

    Hi,

    Since April, it has not been possible to generate manually and download optimised images.

    Screenshot: https://ibb.co/0QjHH2V

    Has something changed or is it a possible bug?

    Report number: SUXVPXVI

    • This topic was modified 1 year, 3 months ago by jrmora.
    • This topic was modified 1 year, 3 months ago by jrmora.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support qtwrk

    (@qtwrk)

    1 year, 3 months ago

    what happens if you click “send” button ? any message it returns ?

    Thread Starter jrmora

    (@jrmora)

    1 year, 3 months ago

    Good evening, @qtwrk

    Absolutely nothing. Nothing happens and no message appears.

    The button turns grey for three seconds and returns to its blue colour.

    • This reply was modified 1 year, 3 months ago by jrmora.
    • This reply was modified 1 year, 3 months ago by jrmora.
    Plugin Support qtwrk

    (@qtwrk)

    1 year, 3 months ago

    does number on your screenshot’s right-side , 25764/126645 , changes ? after you clicked the button.

    Thread Starter jrmora

    (@jrmora)

    1 year, 3 months ago

    Yes,
    Increases every time I click on the button.

    https://ibb.co/CPJWdfJ

    I keep clicking until 100% to see what happens?

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 3 months ago

    yes please

    Thread Starter jrmora

    (@jrmora)

    1 year, 3 months ago

    Hi,

    Great, that’s solved.
    When it reached 99% it got stuck for several hours but finally optimised the first group and then optimised and downloaded the rest and now it’s just finished.
    Thank you very much.

Viewing 6 replies - 1 through 6 (of 6 total)
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