Support » Plugin: NextGEN Gallery - WordPress Gallery Plugin » Optima Express Plugin Conflict

  • When the Optima Express plugin is activated the NextGen Gallery “Other Options” page will not display. This only affects the administrator view when you are trying to change the plugin settings. The other NextGen Gallery settings pages seem to work fine.

    Is this a problem with NG or with Optima Express?

    https://wordpress.org/plugins/nextgen-gallery/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author photocrati

    (@photocrati)

    @dickraney – I’m not familiar with the “Optima Express” plugin so I cannot say what might be the issue, especially since it only affects on panel of our settings menu.

    Can you provide any additional details?

    Thanks!

    – Cais.

    This is the plugin
    http://www.ihomefinder.com/products/optima/

    It is used by many real estate agents.

    That is all I can really tell you unless you can tell me what to look for to help diagnose the problem. I have already tried switching to a default WordPress theme and disabling plugins to isolate the problem.

    Thanks

    Plugin Author photocrati

    (@photocrati)

    @dickraney – There appears to be a JavaScript error thrown on the Gallery > Other Options page when the Optima Express plugin is activated … have you contacted the other plugin author to see if they have any insights into this issue?

    Thanks!

    – Cais.

    That is what they said too, but which plugin is at fault?

    Plugin Author photocrati

    (@photocrati)

    @dickraney – We are not generating that JavaScript error, and since you have narrowed it down to our two plugins I can only think it would be related to theirs.

    Are you using a licensed version of their plugin or are you still using the “free trial”, I am seeing this under their free trial version.

    – Cais.

Viewing 5 replies - 1 through 5 (of 5 total)
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