Support » Plugin: Google Analytics Opt-Out (DSGVO / GDPR) » opt out POP Up doenst works

  • Resolved robdan


    Hi… I added the shortcode on my Datenschutz/privacy site… The Plugin is correctly installed…

    But when i click on the Link for Opt out, the Pop up doesnt appear… and Analytics Tracks my visit continual…

    many of my business friends use also your plugin, and they all have the same problem…

    All Settings are correctly adjusted, but the pop up and the Opt out doesnt works…

    so how can we fix this…?

    Thanks for help

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Schweizer Solutions GmbH


    Hi Robdan,

    It looks like you’re using a cache plugin (Autoptimize). Did you clean the cache?

    Regard Andreas

    Hey Andreas, so Yes i use the Autoptimze Plugin and Yes i clean the cache, now recently… but the problem is the continual same…

    Regards Robdan

    K├Ânnen wir auch deutsch schreiben?

    maybe try disabling Autoptimize by adding ?ao_noptimize=1 to the URL.

    if the problem is not there at that point, some autoptimize (re-)configuration might be needed to fix this. there are troubleshooting tips and info on how to exclude in the AO FAQ.

    hope this helps debugging,
    frank (ao dev)

Viewing 4 replies - 1 through 4 (of 4 total)
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