Support » Plugin: Hustle - Pop-Ups, Slide-ins and Email Opt-ins » Opt-ins appear under the footer

  • Resolved coraver

    (@coraver)


    When I place a Hustle pop-up on a page or post, my Active Campaign forms also appear under the footer of those pages and posts.
    They disappear when I change the Hustle Display settings, but then the pop-ups don’t work anymore.

    How can I make sure my Active Campaign forms are not showing up?

    The page I need help with: [log in to see the link]

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  • Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @coraver,

    hope youโ€™re doing well today! ๐Ÿ™‚

    This seems like a conflict with another plugin or active theme.
    Could you please proceed with a conflict test?
    First, create a recent backup in case you lose any settings during the test and have to restore to a previous working state.
    Then deactivate all plugins and MU-plugins apart from Hustle, activate a default theme like TwentySeventeen, clear all caches and check again if the issue is still there. If not, it means that something is conflicting, so start activating the remaining plugins and theme, one by one this time, checking every time for the reported issue, until you reproduce the issue, thus finding the conflicted combination. The following flowchart image can assist you during this test: https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif
    If this is a live website with traffic, Iโ€™d rather advise to create a staging environment, meaning a complete and exact copy of this installation into another location/folder in the same server, using a separate database, and perform the test in there instead without worrying about the live site.

    Looking forward to your results!
    Warm regards,
    Dimitris

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @coraver

    It’s been a while since we’ve heard back from you so I’m marking this topic as resolved. Feel free to post back any updates and we can re-open it and carry on troubleshooting. ๐Ÿ™‚

    Thank you,
    Dimitris

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