Title: Opt in Problems since update
Last modified: August 13, 2019

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# Opt in Problems since update

 *  Resolved [aglou02](https://wordpress.org/support/users/aglou02/)
 * (@aglou02)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/opt-in-problems-since-update/)
 * my opt in forms won’t work. if someone submits their email address i keep getting
   the “something went wrong, please try again” message. there’s a pop up on the
   home page & an embed and neither will work.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fopt-in-problems-since-update%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/opt-in-problems-since-update/#post-11837937)
 * Hi [@aglou02](https://wordpress.org/support/users/aglou02/),
 * I had a look at your site and there are a lot of errors shown in your console.
   
   Most of them seem to be related to HTTPS because your SSL certificate is having
   issues or is not properly configured, I would suggest checking this with your
   hosting provider to investigate further.
 * There is also an error related to admin-ajax request and this is usually caused
   by a conflict with another plugin or theme used on site.
    Can you try performing
   a conflict test by disabling your other plugins and switching to default WP theme
   to see if submissions are working after that? I would suggest having a full backup
   ready before performing with this test.
 * Cheers,
    Predrag
 *  Thread Starter [aglou02](https://wordpress.org/support/users/aglou02/)
 * (@aglou02)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/opt-in-problems-since-update/#post-11841981)
 * thanks, I’ll go take a look.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Opt in Problems since update’ is closed to new replies.

 * ![](https://ps.w.org/wordpress-popup/assets/icon-256x256.gif?rev=3446944)
 * [Hustle - Email Marketing, Lead Generation, Optins, Popups](https://wordpress.org/plugins/wordpress-popup/)
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 * 2 replies
 * 2 participants
 * Last reply from: [aglou02](https://wordpress.org/support/users/aglou02/)
 * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/opt-in-problems-since-update/#post-11841981)
 * Status: resolved