Support » Plugin: MailChimp Forms by Optin Cat - Grow Your MailChimp List » Opt-in cat for Mailchimp NOT collecting email addresses

  • Resolved bnussey

    (@bnussey)


    I was trying to figure out why my opt-in count had dropped over the last month or so. When I tested it, I now realize I was testing it with the form on the page footer, which is a second opt-in tool (Yikes) that I forgot was used by the original site designer. After more testing, I just now discovered that it’s opt-in cat’s forms that do not work. If you fill out an email address, they just jump to a list of my blog entries. Mailchimp does not got a new address to its list.

    This is why my opt-ins have slowed to a trickle because opt-in cat has been on the majority of my pages.

    I can only assume opt-in cat is not compatible with some other plug-in I have. WordPress tells me that opt-in cat hasn’t been tested with my version of WP. I will look for another subscription form plug in and change over the 100+ pages where I have opt-in cat. But I thought you guys would want to know because this is a serious, serious issue that needs to be fixed.

    FWIW, opt-in cat is one of the few plug-ins I use that have less than 100,000 installations. I am pretty sure this is an opt-in cat issue.

    The page I need help with: [log in to see the link]

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  • Plugin Author fatcatapps

    (@fatcatapps)

    Hello Bnussey,

    Thanks for the report. If you are willing to reinstall Optin Cat, and setup an example for us to inspect, we would be happy to try an troubleshoot this issue.

    As mentioned this plugin has over 100,000 active installations, and it is working fine for most of them.

    That means this issue is likely caused by a conflict with another piece of software. Another plugin or theme. Confclits are common WordPress, and to resolve them we would need to isolate what the conflict is with.

    So again, we don’t know of any general outstanding issues that aren’t users specific. The plugin works fine for most users. We would be more than happy to troubleshoot your particular issue.

    Since this ticket is a bit older now, and you stated you found an alternative, I will close this. But please let us know if we can help.

Viewing 1 replies (of 1 total)
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