Title: openssl problem
Last modified: October 23, 2018

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# openssl problem

 *  Resolved [s151675](https://wordpress.org/support/users/s151675/)
 * (@s151675)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/openssl-problem/)
 * Hi. I installed postie and tried the config and there is a error connecting to
   the pop3-server which is strato.
    “Unable to connect. The server said:
 * A secure connection was requested, but the openssl extension is not installed”
 * I read your post where I should try to reach the pop3 server directly from the
   webserver shell. Its a suse server. I tried
    openssl> s_client -connect pop3.
   strato.de:995 all was working proberly.
 * You have any idea what to do?
    Thank you very much

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
 * (@wayneallen-1)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/openssl-problem/#post-10809262)
 * The PHP open SSL extension must be installed and enabled. How to do this very
   much depends on your web server and OS. If you are paying for hosting you’ll 
   need to contact your hosting company to get this installed and enabled.
 *  Thread Starter [s151675](https://wordpress.org/support/users/s151675/)
 * (@s151675)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/openssl-problem/#post-10809299)
 * It is enabled. The whole webserver runs with https. It is a Suse Linux hosted
   by my company itsself.
    If you mean the php.ini line … its activ.
 *  Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
 * (@wayneallen-1)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/openssl-problem/#post-10809705)
 * PHP does not think the extension is active, thus the error message.
 * Please try installing [https://wordpress.org/plugins/wordpress-php-info/](https://wordpress.org/plugins/wordpress-php-info/)
   and look at the report it generates to see what PHP thinks is installed.
 *  Thread Starter [s151675](https://wordpress.org/support/users/s151675/)
 * (@s151675)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/openssl-problem/#post-10813252)
 * Hi. this report gives me a lot … tried to find the right things. There are lots
   of SSL Infos belonging to our certificate. Others are these. What do I have to
   look for?
 * /etc/php5/conf.d/openssl.ini,
    ————– SSL – Yes – SSPI – No – TLS-SRP – Yes – 
   Protocols – dict, file, ftp, ftps, gopher, http, https, imap, imaps, ldap, ldaps,
   pop3, pop3s, rtsp, scp, sftp, smb, smbs, smtp, smtps, telnet, tftp – Host – x86_64-
   suse-linux-gnu – SSL Version – OpenSSL/1.0.1k – — core SSL – supported – extended
   SSL – not supported – — PHP Extension – 20131226 – Zend Extension – 220131226–
   Zend Extension Build – API220131226,NTS – PHP Extension Build – API20131226,NTS–
 *  Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
 * (@wayneallen-1)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/openssl-problem/#post-10813382)
 * Ultimately this has to do with the configuration of your server not Postie – 
   difficult for me to diagnose from afar. Best to with with your IT dept or whoever
   set up the server.
 *  [teamveritas](https://wordpress.org/support/users/teamveritas/)
 * (@teamveritas)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/openssl-problem/#post-11206463)
 * Apparently [https://wordpress.org/plugins/wordpress-php-info/](https://wordpress.org/plugins/wordpress-php-info/)
   was excommunicated for policy violation.
    I found [https://wordpress.org/plugins/debug-info/](https://wordpress.org/plugins/debug-info/)
   that seems to do about the same thing, although I couldn’t see wordpress-php-
   info to compare…

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘openssl problem’ is closed to new replies.

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 * 6 replies
 * 3 participants
 * Last reply from: [teamveritas](https://wordpress.org/support/users/teamveritas/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/openssl-problem/#post-11206463)
 * Status: resolved