OpenPOS Refund Option

  • csegurap

    (@csegurap)


    11 months, 1 week ago

    Dear support team,

    I am writing to request your assistance with an issue that I am experiencing while using the OpenPOS plugin. I have installed the plugin on my WooCommerce site and have configured several payment methods, including Credit Card, Cash, and others that I have added through the WooCommerce Conditional Shipping and Payments plugin.

    The problem I am facing is that when I try to issue a refund from OpenPOS, it only shows me the default payment methods of OpenPOS, i.e., Credit Card and Cash, and does not display the other payment methods that I have configured in WooCommerce and are also enabled in the OpenPOS settings. Although I can receive payments with these other payment methods from OpenPOS, I cannot issue a refund to these payment methods.

    I would greatly appreciate your assistance in resolving this issue and being able to use all the payment methods that I have configured on my WooCommerce site from OpenPOS.

    Looking forward to your response.

Viewing 4 replies - 1 through 4 (of 4 total)
  • WooCommerce Point Of Sale(POS)

    (@openpos)

    11 months, 1 week ago

    This guide can help you

    https://wpos.app/knowledge-base/enable-all-payment-method-allow-offline-refund/

    if have more questions, pls drop a support ticket on support.openswatch.com to get help. Thanks

    Thread Starter csegurap

    (@csegurap)

    11 months, 1 week ago

    I want to thank WordPress.org for their fast response and excellent solution. I was impressed with how quickly they responded to my query and, moreover, their solution was optimal and very effective. I am grateful for their dedication and for making my experience with WordPress so great. Thank you so much WordPress.org!

    WooCommerce Point Of Sale(POS)

    (@openpos)

    11 months, 1 week ago

    I think i just answers and help you , why you thank you wordpress.org .

    while we are openpos team . strange thing !

    Thread Starter csegurap

    (@csegurap)

    11 months, 1 week ago

    :p

    I want to express my sincere gratitude to the OpenPOS team for their prompt response and excellent solution. It was impressive how quickly they responded to my query and, moreover, their solution was optimal and very effective. I am grateful for their dedication and for making my experience with OpenPOS so great. Thank you very much to the OpenPOS team!

Viewing 4 replies - 1 through 4 (of 4 total)
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