Support » Plugin: Popup Builder - Create highly converting, mobile friendly marketing popups. » Opening only into one single category not in shop overview

  • Resolved 16zu9fotos

    (@16zu9fotos)


    Hi there from germany.

    Unfortunately I am not able to show the popup ONLY in one single Woocommerce category. In the “Popup Display Rules” I have set the corresponding Woocommerce category, but the popup is already displayed in the shop overview. I want to this should only happen when entering / opening the sub-category. All depending on the user role, means the popup should only be displayed for users who are not logged in. Corresponding pro option was purchased.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Sygnoos Support

    (@sygnoossupport)

    Dear @16zu9fotos ,
    Thanks for getting in touch and reporting the problem.
    Since it is not allowed to speak about the pro features in this forum, please, contact us via Live Chat from here where we will be glad to help you with the issue you face.

    Looking ahead to hearing from you soon.

    Thread Starter 16zu9fotos

    (@16zu9fotos)

    Thanks for your reply, but as far as I know, the initiator, WHERE the popuop should be shown, is already part of the free version?
    In my case, only the user role is a PRO feature.

    I am not able to show the popup ONLY in one single Woocommerce category. In the “Popup Display Rules” I have set the corresponding Woocommerce category, but the popup is already displayed in the shop overview / the shop main page. I want to this should only happen when entering / opening the sub-category.

    • This reply was modified 4 months, 1 week ago by 16zu9fotos.
    Plugin Support Sygnoos Support

    (@sygnoossupport)

    Dear @16zu9fotos ,

    Since we have noticed that you have contacted us via Live Chat as well, we marked this support thread as resolved and will continue our communication over there, in order to avoid any misunderstanding.

Viewing 3 replies - 1 through 3 (of 3 total)
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