I'm experiencing something that it not quite clear to me.
My hosting is based on Plesk 10.4.4, I use the latest version of Duplicator (0.4.1) and having some issues with "open_basedir" being reported as "on".
I manually entered custom value "/" for the "open_basedir" in Plesk panel - and I send support ticket to my hoster to check it with them. They say that is "off" and it's just my app/plugin reports that is "on"
So - I've checked if the plugin actually works and if it does the backup properly - and it seem to work fine without any problems (or I think it works)
Could you possibly tell me what might be a problem here? I've used Duplicator previously with Plesk 9.5 - and I remember that the plugin didn't work properly until I asked my hosting provider to switch the open_basedir off for me. But I'm really confused with what's happening now with Plesk 10.4.4.