It seems you are using the plugin on a local server. You need to install the plugin on an online website for it to work properly.
Thread Starter
OFS
(@ep2012)
Hi there,
No, your plugin is installed on WP. Or are you talking about that other plugin? I thought it was just something you sign up to to make your plugin work.
I’m confused.
Thanks for responding.
Okay. Make sure you are using the latest version 3.3.54 of the plugin. You need to register your website with TwitCount.com to track Twitter shares.
Thread Starter
OFS
(@ep2012)
Yes, I’m using 3.3.54
I already told you what happened when I tried to register, didn’t you read what I wrote in my very first message?
I just tried again on both brave & chrome & got this error now.
https://nimb.ws/umwGxa
You mentioned Open Share Account in the subject of this thread, that’s why I mentioned the service TwitCount.com in my reply. As suggested by the error you are getting, it seems to be down. This plugin depends on this service to track Twitter shares.
You can switch to Pro or Premium version if you want to track shares without relying on these APIs. A comparison of the features of these plugins can be found at the link. Shoot an email to support[at]heateor[dot]com if you have any questions.
Thread Starter
OFS
(@ep2012)
Oh, well that’s what it said in WP, it mentioned “open share account” along with your name & it sounded like the message was from you. You know all of those messages at the top of your window?
I don’t see it now, but if I do, I’ll add it to this ticket.
I do recommend you get rid of that message b/c that turned into hours of trying to get this working.
I’ll check out the pro version.
Thanks
Thread Starter
OFS
(@ep2012)
Here, I got this from another site. This is where it points to Open Share – https://nimb.ws/NmhUbf
Okay. We will take care of this message in the upcoming updates.