Title: Open Graph issues
Last modified: February 27, 2019

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# Open Graph issues

 *  [bwickham](https://wordpress.org/support/users/bwickham/)
 * (@bwickham)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/open-graph-issues/)
 * Hi there,
 * Have had some issues posting to Facebook – want to share a URL, but Facebook 
   is not loading the website image (og:image) – which is set and the right dimensions.
 * When I do the test on the [Facebook Developer Sharing Debugger](https://developers.facebook.com/tools/debug/sharing),
   it gives me data on our old website, so the og:image here is from that website
   and does not exist anymore.
 * Can I manually edit this information in the cPanel File Manager? If so, how?
 * The debugger also gives these three issues:
 * 1. Inferred Property – The ‘og:image’ property should be explicitly provided,
   even if a value can be inferred from other tags.
    2. Missing Properties – The
   following required properties are missing: og:url, og:type, og:title, og:image,
   og:description, fb:app_id 3. Curl Error – Curl error: 28 (OPERATION_TIMEOUTED)
 * Any help would be appreciated. Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fopen-graph-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Kartik Shukla](https://wordpress.org/support/users/kartiks16/)
 * (@kartiks16)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/open-graph-issues/#post-11252899)
 * Hey bwickham,
 * I think you are using Yoast SEO for Open Graph.
 * I have found knowledge base article which might help.
 * [https://kb.yoast.com/kb/facebook-sharing-updated-details/](https://kb.yoast.com/kb/facebook-sharing-updated-details/)
 * [https://kb.yoast.com/kb/why-doesnt-facebook-display-an-image/](https://kb.yoast.com/kb/why-doesnt-facebook-display-an-image/)
 * Hope this helps.
 * Thanks.
 *  Thread Starter [bwickham](https://wordpress.org/support/users/bwickham/)
 * (@bwickham)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/open-graph-issues/#post-11252905)
 * Hi [@kartiks16](https://wordpress.org/support/users/kartiks16/) – thank you for
   your response.
 * I am aware of that – I have tried it all.
 * Thanks
 *  [Kartik Shukla](https://wordpress.org/support/users/kartiks16/)
 * (@kartiks16)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/open-graph-issues/#post-11252920)
 * Hey
 * Maybe the image size/resolution can be the issue.
 * The image you have used is of 1300X822, but I think that is not a recommended
   size.
 * You can refer [https://developers.facebook.com/docs/sharing/best-practices/](https://developers.facebook.com/docs/sharing/best-practices/)
 * Thanks,
    Kartik
 *  Thread Starter [bwickham](https://wordpress.org/support/users/bwickham/)
 * (@bwickham)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/open-graph-issues/#post-11253021)
 * I have updated the image size and it is still not working.
 * According to this – [https://developers.facebook.com/tools/debug/sharing/?q=https%3A%2F%2Fwww.exceptionalkangarooisland.com%2F](https://developers.facebook.com/tools/debug/sharing/?q=https%3A%2F%2Fwww.exceptionalkangarooisland.com%2F)–
   the og:image is ‘[https://www.exceptionalkangarooisland.com/design2012/graphics/header/home/kangaroo-closeup.jpg&#8217](https://www.exceptionalkangarooisland.com/design2012/graphics/header/home/kangaroo-closeup.jpg&#8217);
   which is from the old website and doesn’t exist on the new website.
 * Thanks
 *  [Kartik Shukla](https://wordpress.org/support/users/kartiks16/)
 * (@kartiks16)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/open-graph-issues/#post-11253040)
 * I still see this when I view the source.
 * <meta property=”og:image” content=”[https://www.exceptionalkangarooisland.com/wp-content/uploads/2019/02/EKI-website-screenshot.png&#8221](https://www.exceptionalkangarooisland.com/wp-content/uploads/2019/02/EKI-website-screenshot.png&#8221);/
   >
    <meta property=”og:image:secure_url” content=”[https://www.exceptionalkangarooisland.com/wp-content/uploads/2019/02/EKI-website-screenshot.png&#8221](https://www.exceptionalkangarooisland.com/wp-content/uploads/2019/02/EKI-website-screenshot.png&#8221);/
   > <meta property=”og:image:width” content=”1300″ /> <meta property=”og:image:
   height” content=”822″ />
 * Hope the data is not coming from Cache.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Open Graph issues’ is closed to new replies.

## Tags

 * [cPanel](https://wordpress.org/support/topic-tag/cpanel/)
 * [og:image](https://wordpress.org/support/topic-tag/ogimage/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 2 participants
 * Last reply from: [Kartik Shukla](https://wordpress.org/support/users/kartiks16/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/open-graph-issues/#post-11253040)
 * Status: not resolved

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