Support » Plugin: Social Media Share Buttons | MashShare » Open graph button missing in 3.4.4 upgrade

  • Hello,

    Since upgrading to v 3.4.4, the Open Graph button is no longer displaying on my posts. I’ve disabled all plugins, cleared caches, etc. but it’s still not showing up.

    Has this feature been removed? If not, what could I try to bring it back?

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Rene Hermenau

    (@renehermi)

    Hi,

    which open graph button you mean?

    Hello,

    This one – https://www.awesomescreenshot.com/image/2742743/a0efb3b8b401bc3c50d503c786d033db

    This is a screenshot from a different site using the plugin where this feature is still functioning.

    Thanks.

    Plugin Author Rene Hermenau

    (@renehermi)

    The function has not been removed and is still there. Nothing has changed regarding this button. I assume it’s caused by another plugin or by any browser extension.

    Hmm, that is strange. I’ve disabled all plugins a couple of times, cleared caches and tried Firefox where I am running no browser extensions – still the same result.

    Since it hasn’t been removed, is there anything else you could think of I might try? It just seems very strange that it would vanish out of nowhere.

    Thanks for your help so far.

    Plugin Author Rene Hermenau

    (@renehermi)

    You can send us a ticket to support (at) mashshare.net. Please refer to this forum and we can check it on your site.

    That’s really weird. I ve never heard of such a issue. Have you checked the source code if the button is just hidden by any css or if it is removed entirely?

    I know, it is weird especially since it worked fine until this morning.

    And I have checked the source/inspected the element where the button should be. The div class is still there where the link would go (https://developers.facebook.com/tools/debug/og/object?q=mysite.com) but the link isn’t there in the source – which I’m guessing is why the button isn’t showing.

Viewing 6 replies - 1 through 6 (of 6 total)
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