Support » Plugin: Awesome Support - WordPress HelpDesk & Support Plugin » Open Attachments images in lightbox

  • Has anyone succeeded to open attached image files in a lightbox? We have ARI Fancy Lightbox (pro version) but it doesn’t seem to be able to act on AS attached images.

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  • Plugin Author yeisonbp

    (@yeisonbp)

    Hi @stephanextragroup,

    Does this happen with the free version as well? Could you share us the steps to replicate the issue you have?

    Regards.

    Thread Starter stephanextragroup

    (@stephanextragroup)

    The steps to reproduce the issue are: “click on the attachment”.
    If it is an image, I want it to open in the lightbox.
    I did some more digging and I think the reason for lightbox failing to recognize the attachment as an eligible file for preview is the way the link works. You are not creating a link to an actual file. The link looks like this:

    https://website.de/?wpas-attachment=3639

    I think this is why. Currently, when you click the image, you get a new tab in your browser, which feels a little odd.
    Well I guess this is the answer. I don’t suppose I can reasonably expect you guys to reformat these links. Maybe you can create your own lightbox. It’s a feature request, then.

Viewing 2 replies - 1 through 2 (of 2 total)
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