Title: “oops there is an error, please try again later” Last modified: January 16, 2020 --- # “oops there is an error, please try again later” * Resolved [starboy12](https://wordpress.org/support/users/starboy12/) * (@starboy12) * [6 years, 4 months ago](https://wordpress.org/support/topic/oops-there-is-an-error/) * Our newsletter form just started misbehaving, everytime someone tries to subscribe, we get the error message “oops there is an error” - This topic was modified 6 years, 4 months ago by [starboy12](https://wordpress.org/support/users/starboy12/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Foops-there-is-an-error%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/oops-there-is-an-error/page/2/?output_format=md) [→](https://wordpress.org/support/topic/oops-there-is-an-error/page/2/?output_format=md) * Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * (@hchouhan) * [6 years, 4 months ago](https://wordpress.org/support/topic/oops-there-is-an-error/#post-12336213) * Hello, * Can you please go to the “MC4WP > Others” menu in your WordPress admin and share with us the errors listed there? * P.S. Please make sure to remove any sensitive data before sharing the error log. * Thread Starter [starboy12](https://wordpress.org/support/users/starboy12/) * (@starboy12) * [6 years, 4 months ago](https://wordpress.org/support/topic/oops-there-is-an-error/#post-12336665) * Here is the log * _[ SNIP! ]_ - This reply was modified 6 years, 4 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/). - This reply was modified 6 years, 4 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/). * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [6 years, 4 months ago](https://wordpress.org/support/topic/oops-there-is-an-error/#post-12337430) * [@starboy12](https://wordpress.org/support/users/starboy12/) Please do not post large code or responses like that here, it doesn’t work after ~10 lines or so. * If you need share that data please use [https://pastebin.com/](https://pastebin.com/) instead and post the link to that paste. * [mukarram](https://wordpress.org/support/users/mukarram/) * (@mukarram) * [6 years, 4 months ago](https://wordpress.org/support/topic/oops-there-is-an-error/#post-12337751) * I have got the same issue with my website too, my form too started to show the same error message. * Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/) * (@lapzor) * [6 years, 4 months ago](https://wordpress.org/support/topic/oops-there-is-an-error/#post-12338651) * ​Please see [https://kb.mc4wp.com/fix-the-oops-something-went-wrong-error/](https://kb.mc4wp.com/fix-the-oops-something-went-wrong-error/) ​​ If you need more help after reading that KB article please let me know the underlying error in the log under MailChimp for Wp > Other. No need to paste the complete error log, just the 1 error regarding your own test submission of the form is enough. * [@mukarram](https://wordpress.org/support/users/mukarram/) I recommend creating your own thread on this forum to get the best response. * Hope that helps. If you have any questions, please let me know! * Thread Starter [starboy12](https://wordpress.org/support/users/starboy12/) * (@starboy12) * [6 years, 4 months ago](https://wordpress.org/support/topic/oops-there-is-an-error/#post-12338741) * I have tried everything Here’s the log of my submission * [2020-01-16 15:23:56] ERROR: Form 3101 > Mailchimp API error: 404 Not Found. Resource Not Found. The requested resource could not be found. Request: POST [https://us7.api.mailchimp.com/3.0/lists/1beedf87e5/members](https://us7.api.mailchimp.com/3.0/lists/1beedf87e5/members)–{“ status”:”pending”,”email_address”:”dond*******@gm***.com”,”interests”:{},”merge_fields”:{},” email_type”:”html”,”ip_signup”:”197.211.58.206″,”tags”:[]} Response: 404 Not Found – {“type”:”[http://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/”](http://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/”);,” title”:”Resource Not Found”,”status”:404,”detail”:”The requested resource could not be found.”,”instance”:”ae3704ab-1318-404b-88ab-cc6eabd58d7c”} * Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/) * (@lapzor) * [6 years, 4 months ago](https://wordpress.org/support/topic/oops-there-is-an-error/#post-12338749) * Hi, * Please go to MailChimp for WP > MailChimp and click the “Renew MailChimp Lists” button. Then go to MailChimp for WP > Form > Settings and make sure a list is selected for the form (and that that list (audience) still exists in your MailChimp account). * Hope that helps. If you have any questions, please let me know! * [mukarram](https://wordpress.org/support/users/mukarram/) * (@mukarram) * [6 years, 4 months ago](https://wordpress.org/support/topic/oops-there-is-an-error/#post-12339979) * [@lapzor](https://wordpress.org/support/users/lapzor/) thank you for replying, tried your method but it still didn’t work, Reference Number: 00.5987d317.1579370606.7313c78 * Mailchimp for WP and Mailchimp were my two best supports now I really feel sad, I don’t know what’s gone wrong 🙁 * Thread Starter [starboy12](https://wordpress.org/support/users/starboy12/) * (@starboy12) * [6 years, 4 months ago](https://wordpress.org/support/topic/oops-there-is-an-error/#post-12340010) * [@lapzor](https://wordpress.org/support/users/lapzor/) i tried and it didn’t work This is really not good😣 * [mukarram](https://wordpress.org/support/users/mukarram/) * (@mukarram) * [6 years, 4 months ago](https://wordpress.org/support/topic/oops-there-is-an-error/#post-12340064) * [@lapzor](https://wordpress.org/support/users/lapzor/) is it possible that some of the plugins that I have installed on my website are creating this issue like word fence? * [mukarram](https://wordpress.org/support/users/mukarram/) * (@mukarram) * [6 years, 4 months ago](https://wordpress.org/support/topic/oops-there-is-an-error/#post-12340087) * here is my error log [https://pastebin.com/k5phUZhk](https://pastebin.com/k5phUZhk) thanks in advance for the support * Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/) * (@lapzor) * [6 years, 4 months ago](https://wordpress.org/support/topic/oops-there-is-an-error/#post-12340774) * Thanks for the error log. I notice you now get error 503. * It seems your hosting server IP is blocked by the MailChimp firewall. This is not something we can control, it’s not our firewall or plugin doing this, it’s the Akamai firewall. * Akamai is the firewall MailChimp and many other major websites use to protect their servers, which is why this is somewhat harder to fix. * If you are on shared hosting your server IP is shared with a number of clients, it’s possible that one of the other clients did something to get the IP blacklisted by the Akamai firewall. * When this happens, we recommend you to change your IP address because having a bad reputation at Akamai does not just affect the MailChimp API. * There are various ways to go about this. Ask your webhost for a new IP address. Migrate to a new webhost if your hosting company is unwilling to fulfill your request. Configure your server to connect to the MailChimp API server using a proxy. * Hope that helps. If you have any questions, please let us know! * Thread Starter [starboy12](https://wordpress.org/support/users/starboy12/) * (@starboy12) * [6 years, 4 months ago](https://wordpress.org/support/topic/oops-there-is-an-error/#post-12340801) * [@lapzor](https://wordpress.org/support/users/lapzor/) Mine is Error 404, please what can be the reason for that? * Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * (@hchouhan) * [6 years, 4 months ago](https://wordpress.org/support/topic/oops-there-is-an-error/#post-12340850) * Hey [@starboy12](https://wordpress.org/support/users/starboy12/), * Can you share the logs from “MC4WP > Others” page? * Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/) * (@lapzor) * [6 years, 4 months ago](https://wordpress.org/support/topic/oops-there-is-an-error/#post-12369450) * Since there have been no replies for awhile I will now mark this topic as “resolved”. If you are still experiencing this issue or you have a similar problem, please create a NEW topic. Thank you! Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/oops-there-is-an-error/page/2/?output_format=md) [→](https://wordpress.org/support/topic/oops-there-is-an-error/page/2/?output_format=md) The topic ‘“oops there is an error, please try again later”’ is closed to new replies. * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577) * [MC4WP: Mailchimp for WordPress](https://wordpress.org/plugins/mailchimp-for-wp/) * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-wp/#faq) * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-wp/) * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-wp/reviews/) ## Tags * [MailChimp for WordPress](https://wordpress.org/support/topic-tag/mailchimp-for-wordpress/) * 19 replies * 5 participants * Last reply from: [starboy12](https://wordpress.org/support/users/starboy12/) * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/oops-there-is-an-error/page/2/#post-12412697) * Status: resolved