Support » Plugin: Event Tickets » OOPS! THAT PAGE CAN’T BE FOUND

  • Resolved dmweyer

    (@dmweyer)


    Hi There,

    I am receiving an error message when trying to pay for a ticket using credit card payment. Other payment methods work fine. When I try and checkout using a credit card after clicking place order, I receive the error OOPS! THAT PAGE CAN’T BE FOUND.

    Initially, I wasn’t sure if this error related to woocomerce or events or WordPress itslf, but what I did find out is if I removed the custom attendee additional fields I no longer received this error and I was forward onto pay by credit card. You can see what I mean by going to http://businessagility.africa/wp/event/business-agility-conference-africa/

    Standard Ticket asks for attendee information and you get the error when you try and place order

    Standard Ticket 1 I removed the attendee info and it works fine.

    Does anyone have any ideas?

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  • dmweyer

    (@dmweyer)

    ok porblem resolved by reverting to WooCommerce 3.7.1

    Hello, did you find a solution to this? I have the same issue but can’t revert back to 3.7.1
    I’ve put a support ticket in with Tribe, if I get a useful solution from them I’ll post it here.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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