Title: Oops, something went wrong. Last modified: November 27, 2020 --- # Oops, something went wrong. * Resolved [harisprijepolje](https://wordpress.org/support/users/harisprijepolje/) * (@harisprijepolje) * [5 years, 4 months ago](https://wordpress.org/support/topic/oops-something-went-wrong-48/) * Last few weeks i try to conect my WC to Facebook but without success. Every time i get the same massage: Oops, something went wrong. This may be because of a technical error that we’re working to get fixed. Try reloading this page. Reporting this problem make no diferens So now i try help here. My sistem report: * ``` ### WordPress Environment ### WordPress address (URL): https://stilex.rs Site address (URL): https://stilex.rs WC Version: 4.7.1 REST API Version: ✔ 4.7.1 WC Blocks Version: ✔ 3.6.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.7.2 Log Directory Writable: ✔ WP Version: 5.5.3 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: bs_BA External object cache: – ### Server Environment ### Server Info: Apache/2.4.46 (FreeBSD) mpm-itk/2.4.7-04 PHP/7.4.11 PHP Version: 7.4.11 PHP Post Max Size: 200 MB PHP Time Limit: 180 PHP Max Input Vars: 5000 cURL Version: 7.72.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.27-MariaDB-log Max Upload Size: 200 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.7.1 WC Database Prefix: wp_pred_stilex_rs_ Ukupna veličina baze podataka: 54.14MB Veličina podataka baze podataka: 36.65MB Indeks veličina baze podataka: 17.49MB wp_pred_stilex_rs_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB wp_pred_stilex_rs_woocommerce_api_keys: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_pred_stilex_rs_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_pred_stilex_rs_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp_pred_stilex_rs_woocommerce_order_items: Data: 0.13MB + Index: 0.06MB + Engine InnoDB wp_pred_stilex_rs_woocommerce_order_itemmeta: Data: 1.52MB + Index: 2.06MB + Engine InnoDB wp_pred_stilex_rs_woocommerce_tax_rates: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp_pred_stilex_rs_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_pred_stilex_rs_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_pred_stilex_rs_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_pred_stilex_rs_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_pred_stilex_rs_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_pred_stilex_rs_actionscheduler_actions: Data: 2.02MB + Index: 0.92MB + Engine InnoDB wp_pred_stilex_rs_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_pred_stilex_rs_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_pred_stilex_rs_actionscheduler_logs: Data: 1.44MB + Index: 0.67MB + Engine InnoDB wp_pred_stilex_rs_aiowps_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_aiowps_failed_logins: Data: 7.52MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_aiowps_login_activity: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_aiowps_login_lockdown: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_bp_activity: Data: 0.02MB + Index: 0.16MB + Engine InnoDB wp_pred_stilex_rs_bp_activity_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_pred_stilex_rs_bp_invitations: Data: 0.02MB + Index: 0.14MB + Engine InnoDB wp_pred_stilex_rs_bp_notifications: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp_pred_stilex_rs_bp_notifications_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_pred_stilex_rs_bp_xprofile_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_pred_stilex_rs_bp_xprofile_fields: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_pred_stilex_rs_bp_xprofile_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_pred_stilex_rs_bp_xprofile_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_pred_stilex_rs_cjl_bdemail_unsubscribe: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_pred_stilex_rs_comments: Data: 1.23MB + Index: 0.47MB + Engine InnoDB wp_pred_stilex_rs_gde_profiles: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_pred_stilex_rs_gde_secure: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_pred_stilex_rs_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_pred_stilex_rs_mo_openid_linked_user: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_options: Data: 6.09MB + Index: 0.23MB + Engine InnoDB wp_pred_stilex_rs_postmeta: Data: 4.52MB + Index: 5.91MB + Engine InnoDB wp_pred_stilex_rs_posts: Data: 2.45MB + Index: 0.41MB + Engine InnoDB wp_pred_stilex_rs_responsive_menu: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_pred_stilex_rs_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_pred_stilex_rs_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_pred_stilex_rs_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_pred_stilex_rs_term_relationships: Data: 0.11MB + Index: 0.05MB + Engine InnoDB wp_pred_stilex_rs_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_pred_stilex_rs_usermeta: Data: 2.52MB + Index: 3.97MB + Engine InnoDB wp_pred_stilex_rs_users: Data: 0.11MB + Index: 0.08MB + Engine InnoDB wp_pred_stilex_rs_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_pred_stilex_rs_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_wc_customer_lookup: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_pred_stilex_rs_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_pred_stilex_rs_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_pred_stilex_rs_wc_order_product_lookup: Data: 0.11MB + Index: 0.06MB + Engine InnoDB wp_pred_stilex_rs_wc_order_stats: Data: 0.08MB + Index: 0.06MB + Engine InnoDB wp_pred_stilex_rs_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_pred_stilex_rs_wc_product_meta_lookup: Data: 0.08MB + Index: 0.13MB + Engine InnoDB wp_pred_stilex_rs_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_wc_tax_rate_classes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_pred_stilex_rs_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_pred_stilex_rs_wplc_actions_queue: Data: 1.52MB + Index: 0.59MB + Engine InnoDB wp_pred_stilex_rs_wplc_chat_msgs: Data: 0.14MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_wplc_chat_ratings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_wplc_chat_sessions: Data: 3.52MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_wplc_chat_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_wplc_custom_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_wplc_departments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_wplc_offline_messages: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_wplc_quick_responses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_wplc_roi_conversions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_wplc_roi_goals: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_wplc_webhooks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pred_stilex_rs_yoast_indexable: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_pred_stilex_rs_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_pred_stilex_rs_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_pred_stilex_rs_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_pred_stilex_rs_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ### Post Type Counts ### attachment: 227 bp-email: 15 cjlbdemails: 1 custom_css: 2 jetpack_migration: 2 jp_img_sitemap: 2 jp_sitemap: 2 jp_sitemap_master: 2 jp_vid_sitemap: 2 mc4wp-form: 1 nav_menu_item: 60 page: 60 post: 3 product: 37 product_variation: 514 revision: 407 shop_order: 750 wpcf7_contact_form: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (31) ### All In One SEO Pack: od All in One SEO Team – 3.7.1 All In One WP Security: od Tips and Tricks HQ Peter Petreski Ruhul Ivy – 4.4.4 Birthday Emails: od Carman Lawrick – 1.2.3 Business Hub Toolbox: od Rigorous Themes – 1.0.4 Code Snippets: od Code Snippets Pro – 2.14.0 Contact Form 7: od Takayuki Miyoshi – 5.3 GDPR Cookie Consent: od WebToffee – 1.9.4 Customizer Export/Import: od The Beaver Builder Team – 0.9.2 Email Users: od Mike Walsh & MarvinLabs – 4.8.8 Facebook for WooCommerce: od Facebook – 2.2.0 FancyBox for WordPress: od Colorlib – 3.2.9 Google Doc Embedder: od Kevin Davis – 2.6.4 GTranslate: od Translate AI Multilingual Solutions – 2.8.60 Insert Headers and Footers: od WPBeginner – 1.4.6 Jetpack by WordPress.com: od Automattic – 9.1 Google Ads & Marketing by Kliken: od Kliken – 1.0.6 – Instalirana verzija nije testirana s aktivnom verzijom WooCommerce 4.7.1 Loco Translate: od Tim Whitlock – 2.4.6 Lucky Orange | Chat, heatmaps, polls, visitor recordings, live analytics.: od LuckyOrange.com – 1.98 Social Login, Social Sharing by miniOrange: od miniOrange – 7.4.1 Nextend Social Login: od Nextendweb – 3.0.26 Official Facebook Pixel: od Facebook – 2.2.1 PDF Embedder: od Lever Technology LLC – 4.6.1 PDF Thumbnails: od Stian Liknes – 2.2.0 POWr Banner Slider: od POWr.io – 1.6.3 Premmerce: od premmerce – 1.3.14 – Instalirana verzija nije testirana s aktivnom verzijom WooCommerce 4.7.1 Really Simple SSL: od Really Simple Plugins – 4.0.3 Responsive Tabs For WPBakery: od vcaddon – 1.1 Simple CSS: od Tom Usborne – 1.1.1 WooCommerce Admin: od WooCommerce – 1.7.2 WooCommerce: od Automattic – 4.7.1 3CX Live Chat: od 3CX – 9.1.2 ### Inactive Plugins (1) ### Premmerce Brands for WooCommerce: od premmerce – 1.2.10 – Instalirana verzija nije testirana s aktivnom verzijom WooCommerce 4.7.1 ### Settings ### API Enabled: ✔ Force SSL: – Currency: RSD (рсд) Currency Position: right Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### INTERNET PRODAVNICA: #300 - /internet-prodavnica/ Korpa: #301 - /korpa/ Blagajna: #302 - /kasa/ Moj račun: #303 - /moj-nalog/ Odredbe i uvjeti: ❌ Stranica nije postavljena ### Theme ### Name: Business Hub Pro Version: 1.0.1 Author URL: http://rigorousthemes.com/ Child Theme: ❌ – Ako ste modificirali WooCommerce ili matičnu temu koju niste osobno napravili preporučujemo da koristite Pod-temu (Child theme). Vidi: Kako kreirati Pod-temu WooCommerce Support: ✔ ### Templates ### Archive Template: Vaša tema ima woocommerce.php datoteku. Nećete moći nadjačati woocommerce/archive-product.php prilagođeni predložak jer woocommerce.php ima prioritet nad archive-product.php datotekom. To ima za cilj spriječiti probleme prikaza. Overrides: – ### Action Scheduler ### Dovrši: 983 Oldest: 2020-10-27 12:52:22 +0000 Newest: 2020-11-27 11:08:50 +0000 Na čekanju: 1 Oldest: 2020-11-27 12:08:50 +0000 Newest: 2020-11-27 12:08:50 +0000 ``` * I hope u can help me 🙂 best regards * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Foops-something-went-wrong-48%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 3 replies - 1 through 3 (of 3 total) * [Denys Zaikin](https://wordpress.org/support/users/zdenys/) * (@zdenys) * [5 years, 4 months ago](https://wordpress.org/support/topic/oops-something-went-wrong-48/#post-13717739) * Hi there [@harisprijepolje](https://wordpress.org/support/users/harisprijepolje/)! * Here are some requirements to pass this error screen: * 1. The `wc_facebook_external_business_id` WordPress option cannot be blank or contain non-Latin characters. It must not exist at all in the database or must contain some value. Ex: store-name-ouh3ylhlrnm0j ← make sure that this is unique. * This can be found in a few ways: – in the `wp_options` table in the database– on the options page in the website at `https:///wp-admin/options.php`– The external business ID is also passed in the URL of the “Get Started” button * 2. The default WooCommerce currency must be supported by Facebook [https://www.facebook.com/business/help/151451521590943?id=738655959856647](https://www.facebook.com/business/help/151451521590943?id=738655959856647) * I hope that’s helpful and points you in the right direction. Let us know if you have more questions. * [dougaitken](https://wordpress.org/support/users/dougaitken/) * (@dougaitken) * Automattic Happiness Engineer * [5 years, 4 months ago](https://wordpress.org/support/topic/oops-something-went-wrong-48/#post-13758080) * Hey [@harisprijepolje](https://wordpress.org/support/users/harisprijepolje/) * We haven’t heard back from you in a while, so I’m going to mark this as resolved– if you have any further questions, you can start a new thread. * Thanks, * Thread Starter [harisprijepolje](https://wordpress.org/support/users/harisprijepolje/) * (@harisprijepolje) * [5 years, 4 months ago](https://wordpress.org/support/topic/oops-something-went-wrong-48/#post-13758199) * I just change the currency in wordpress and connect my site and Facebook Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Oops, something went wrong.’ is closed to new replies. * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606) * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/) * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/) ## Tags * [oops](https://wordpress.org/support/topic-tag/oops/) * [something went wrong](https://wordpress.org/support/topic-tag/something-went-wrong/) * 3 replies * 3 participants * Last reply from: [harisprijepolje](https://wordpress.org/support/users/harisprijepolje/) * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/oops-something-went-wrong-48/#post-13758199) * Status: resolved