Support » Plugin: MC4WP: Mailchimp for WordPress » Oops something went wrong

  • Resolved reneemuller

    (@reneemuller)


    Hi,

    I’ve just restyled my website with a new theme and I noticed my sign up form isn’t working anymore. It keeps saying ‘oops something went wrong’. It’s not in the required field tags, I already checked that.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    Thanks for reaching out to us.

    Can you please go to the “MailChimp for WP > Others” page and share with us the log of errors?

    Hi there,

    There aren’t any errors…

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello Renee,

    Can you please try disabling our plugin and enabling it again? Once done, please test the form again and check for the error.

    Hi,

    I deactivated the plugin and activated it and it says

    [2019-05-08 11:04:55] INFO: Form 416 > Submitted with errors: spam

    • This reply was modified 4 months, 2 weeks ago by  reneemuller.

    Never mind. Figure I’ll start my own topic.

    • This reply was modified 4 months, 2 weeks ago by  godthor.
    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @reneemuller,

    If you have tried submitting the form with the same email multiple times then it’s likely that it’s marked as spam. If you have another email address, then can you please test the form again with it?

    Hi, I tried but it’s stil an error…

    [2019-05-13 10:48:07] INFO: Form 416 > Submitted with errors: spam

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey Rene,

    I tested the form and I think I had the same error. Can you reach out to us at “support@mc4wp.com” so we can look into this further? Also, please make sure to add a link to this post in your message.

    pdutie94

    (@pdutie94)

    Has anyone here solved the problem? I have a similar case, even though I have updated the latest version.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @pdutie94,

    Please reach out to us directly.

Viewing 10 replies - 1 through 10 (of 10 total)
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