Title: Oops – Database not found
Last modified: December 21, 2022

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# Oops – Database not found

 *  [pkjobspoint](https://wordpress.org/support/users/pkjobspoint/)
 * (@pkjobspoint)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/oops-database-not-found/)
 * I installed wp guppy lite but I’m getting error “oops” when sending message. 
   Message doesn’t send and popup “oops” error message.
 * I checked error log: here are details
 *     ```wp-block-code
       [21-Dec-2022 16:33:07 UTC] WordPress database error Table 'oyguhpck_wp91.wprp_wpguppy_message' doesn't exist for query ALTER TABLE wprp_wpguppy_message 		ADD  sp_sender_id varchar(255) DEFAULT NULL COMMENT 'guest / registered user id' AFTER receiver_id, ADD INDEX (sp_sender_id); made by require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, upgradeWPGuppy_DB, WPGuppy_Model->updateMessageColumns
       [21-Dec-2022 16:33:07 UTC] WordPress database error Table 'oyguhpck_wp91.wprp_wpguppy_message' doesn't exist for query ALTER TABLE wprp_wpguppy_message 		ADD  sp_rec_id varchar(255) DEFAULT NULL COMMENT 'guest / registered user id' AFTER sp_sender_id, 	ADD INDEX (sp_rec_id); made by require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, upgradeWPGuppy_DB, WPGuppy_Model->updateMessageColumns
       [21-Dec-2022 16:33:07 UTC] WordPress database error Table 'oyguhpck_wp91.wprp_wpguppy_message' doesn't exist for query ALTER TABLE wprp_wpguppy_message 		ADD  sp_member_id int(20) DEFAULT '0' COMMENT 'support member id' AFTER sp_rec_id, ADD INDEX (sp_member_id); made by require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, upgradeWPGuppy_DB, WPGuppy_Model->updateMessageColumns
       [21-Dec-2022 16:33:07 UTC] WordPress database error Specified key was too long; max key length is 1000 bytes for query CREATE TABLE wprp_wpguppy_guest_account (
       					guest_id 			varchar (255)  NOT NULL,
       					name 				varchar (255)  NOT NULL,
       					email 				varchar (255)  NOT NULL,
       					ip_address			varchar (255)  NOT NULL,
       					user_agent			varchar (255)  NOT NULL,
       					PRIMARY KEY (guest_id),
       					INDEX index_column (email)                           
       					) DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_520_ci made by require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, upgradeWPGuppy_DB, WPGuppy_Model->createGuestAccountTable, dbDelta
       ```
   

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 * 0 replies
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 * Last reply from: [pkjobspoint](https://wordpress.org/support/users/pkjobspoint/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/oops-database-not-found/)
 * Status: not resolved