• This plugin deleted/wiped out all my content!!! Do not bother with this plugin, thank god I have backup and was able to restore. Cannot be trusted

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author JS Morisset

    (@jsmoriss)

    That doesn’t make any sense – WPSSO Core does not make any changes to any content.

    It sounds like you may have rated the wrong plugin.

    js.

    Thread Starter bulls786

    (@bulls786)

    I created a username just so I can review this plugin. I think I would know. Btw this is a review thread not a thread for you to act defensive. [personal insult redacted]

    Plugin Author JS Morisset

    (@jsmoriss)

    WPSSO Core requests posts, term, and user information from WordPress and other plugins to create meta tags and Schema markup. WPSSO Core does not make any changes to the content. It definitely sounds like you had an issue with your site, but WPSSO Core is not the cause of your missing content. I would have been happy to help you find the cause if you had posted in the support forum.

    js.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    @bulls786 Please refrain from the personal insults. This is about the plugin. Please keep it that way. As we say, “be kind.”

    You’ve been placed on “modwatch” until we’re convinced such postings have stopped. Your account has *not* been banned, we just want to check things for a while before they’re public. If you wish to take issue with this, contact moderators via the #forums channel on slack (https://make.wordpress.org/slack)

    Plugin Author JS Morisset

    (@jsmoriss)

    @bulls786 Since WPSSO Core does not modify or manage post content, the issue you describe was probably not caused by WPSSO Core, but that does not mean that WPSSO Core could not have triggered an existing bug in another plugin or theme – perhaps one that *does* modify or manage content is some way.

    When setting up a website, or installing a new plugin, you should make sure the WP_DEBUG constant is defined as true in your wp-config.php file. That way, if there is an error, you can find the error in the WordPress debug.log file and report it properly. The error message will usually include the WordPress / plugin / theme file that had an issue, so you can contact the author for support.

    I would suggest you contact the plugin or theme author for support first, before posting a 1 star review, as the error may be caused by a unique combination of factors on your own site, and they may be able to help you fix it.

    Since the issue you experienced is probably not caused by WPSSO Core, you may want to take extra care in the future when installing plugins, as the cause may still exist on your site. When you do experience the issue again, and you have an error message to share, I hope you will post to the appropriate support forum, and re-visit this review.

    js.

Viewing 5 replies - 1 through 5 (of 5 total)
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