• Resolved mike

    (@michaelranderson)


    I am unable to get this button to work on any browser except IE and chrome on my smart phone. disabled plugins, still the same issue. Website has the most current version of WordPress. I also tried another Striped based plugin but that didn’t work either.

    Any thoughts on this conflict?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter mike

    (@michaelranderson)

    To give a slight update it seems to be a problem with BlueHost. Will update more when i get a hold of them.

    Thread Starter mike

    (@michaelranderson)

    Had it working and now none of the buttons are working. Went to the console and getting this error.

    checkout.js:1 Uncaught TypeError: Cannot read property ‘target’ of undefined
    at IframeView.close (checkout.js:1)
    at IframeView.eval [as close] (checkout.js:1)
    at eval (checkout.js:1)
    at Checkout.open (checkout.js:1)
    at Checkout.eval [as open] (checkout.js:1)
    at App.open (checkout.js:1)
    at App.eval [as open] (checkout.js:1)
    at Object.open (checkout.js:1)
    at Object.submitPayment (public.min.js?ver=2.0.4:1)
    at HTMLButtonElement.eval (public.min.js?ver=2.0.4:1)

    Plugin Contributor Phil Derksen

    (@pderksen)

    Hi. Have you gone through the troubleshooting steps outlined in https://wordpress.org/support/topic/please-read-before-posting-60/ ?

    Thread Starter mike

    (@michaelranderson)

    Did everything and still the same issue.

    Thread Starter mike

    (@michaelranderson)

    Here is the system log

    ### WordPress Installation ###

    Site Name: New Heights Educational Group
    Inc.
    Home URL: https://www.newheightseducation.org
    Site URL: https://www.newheightseducation.org
    SSL/HTTPS Enabled: Yes
    Version: 4.8.3
    Locale: en_US
    Multisite: No
    Permalinks: /%category%/%postname%/
    WP Memory Limit: 40 MB
    WP Debug Mode: No
    Script Debug: No

    ### WP Simple Pay Settings ###

    WP Simple Pay Version: 2.0.4
    Stripe TLS: TLS 1.2 is supported. No action required.
    Simple Pay Test or Live Mode: Live Mode

    ### Active Theme ###

    Theme: Jupiter – 6.0
    Child Theme: No
    Parent Theme: –

    ### Active Plugins ###

    Yoast SEO: 5.8
    WP Simple Pay (Lite Version): 2.0.4
    Popup Maker: 1.6.6
    WP Super Cache: 1.5.8
    Broken Link Checker: 1.11.5
    Better Search: 2.1.1
    UpdraftPlus – Backup/Restore: 1.13.12
    Tesla Login Customizer: 1.3.4
    Give – Donation Plugin: 1.8.16
    Edit Author Slug: 1.5.2
    Envato WordPress Toolkit: 1.7.3
    Cloudflare: 3.3.1
    Query Strings Remover: 1.1
    Caldera Forms: 1.5.7.1
    Wordfence Security: 6.3.21
    Peter’s Login Redirect: 2.9.1
    Google Language Translator: 5.0.33
    Paid Memberships Pro: 1.9.4.1
    Redirect After Login: 0.1.7
    WP SEO HTML Sitemap: 0.9.6
    Eggplant 301 Redirects: 2.3.0
    WPFront User Role Editor: 2.13.1
    WP Smush: 2.7.6
    PDF Image Generator: 1.5.6
    WPBakery Page Builder (Modified Version): 5.4.2
    WP-Optimize: 2.1.1
    smart Attachment Page Remove: 1.1
    Excerpts for Pages: 1.6
    Authors Widget: 2.4.5
    Embed Any Document: 2.3.1
    Autoptimize: 2.2.2
    Artbees Themes Captcha: 1.0
    Custom User Profile Photo: 0.5.3

    ### Server Environment ###

    Web Server: Apache
    PHP Version: 7.0.25
    MySQL Version: 5.6.32-78.1-log
    Server Timezone: UTC
    Display Errors: Yes
    Server PHP Memory Limit: 256M
    Upload Max Filesize: 64M
    Post Max Size: 64M
    Max Execution Time: –
    Max Input Vars: 1000
    fsockopen: Yes
    cURL: 7.24.0
    OpenSSL/1.0.0
    SOAP: Yes
    SUHOSIN: No
    WP Remote POST: Yes
    WP Remote GET: No (cURL error 28: Failed to connect to 2400:cb00:2048:1::681f:46cb: Network is unreachable)

    ### Client Information ###

    IP Address: 173.254.88.240
    Browser: Chrome 61.0.3163.100 (Windows)

    Plugin Contributor Phil Derksen

    (@pderksen)

    @michaelranderson Sorry, but right now we don’t have an Android phone to test this on.

    Please also check https://stripe.com/docs/checkout#what-browsers-does-checkout-support and possibly reach out to Stripe support if you think it may be an issue with their Checkout overlay.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Only Works in IE and Android Chrome’ is closed to new replies.