This does not work properly when WordPress is installed in a subdirectory because they have hard coded paths rather than use the correct WP function calls to locate files/folders. When questioned about it, their director of software development stated that there were issues when the proper function calls were used, but then refused to elaborate (smoke and mirrors).
Later I located the several places where it was improperly coded, fixed them and then pointed out exactly what they had to do to fix the problem, receiving vague promises they’d look into it in the future.
This was several versions ago, they still have not fixed it.
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