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[Resolved] Only the tab button is visible

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author zoranc

    @zoranc

    I am working on a fix for these type of issues…for now try, renaming the tab slide folder manually via FTP:

    1. Log in to your site via ftp
    2. Go to wp-content/plugins/
    3. Look for tab slide and make sure it is named tab-slide and not tab-slide1 or anything similar

    The upcoming version (2.0.1) should be out soon and these types of issues should not be a problem any longer

    Plugin Author zoranc

    @zoranc

    I have the 2.0.1 version available – it is not yet released as I haven’t tested it 100% yet – will get to it in the next few days – so for now you’ll have to do a manual install.

    Let me know if this version addresses your issues. If the issue is still present, would you be able to post a link to your page where the tab slide is active?

    Plugin Author zoranc

    @zoranc

    refer to this link

    In short, there could be php errors present on the same page as tabslide coming from another plugin or the theme that you are using, preventing the template and the content inside tabslide from being loaded.

    Try disabling the plugins one by one to see which one is causing the error or switch over to one of the default wordpress themes to exclude the possibility that the error is coming from your theme.

    I’ve played around with this new version, and still can’t get it to display the tab content (or border). I tried with a different theme, and it does work fine. The theme I use is: http://themetrust.com/themes/port Unfortunately it is not a free theme, so I doubt you’ll be able to do any testing with it.

    If there is any debug info I can give you, I’ll be happy to help. Our site is http://sci.aero

    I just found the error log, and have noticed the path for the include is broken:

    [24-Mar-2014 05:36:55] PHP Warning: include() [<a href='function.include'>function.include</a>]: Failed opening '/home/sciaero/public_html/wp-content/plugins/tab-slidewp-content/plugins/tab-slide/templates/Subscribe.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/sciaero/public_html/wp-content/plugins/tab-slide/tab-slide.php on line 350

    Plugin Author zoranc

    @zoranc

    redownload the newest version as I added in a bugfix since not related to this issue.

    Once you do that, in your case the old template url is still present and it is attempted to be added to the overall url

    ie old template URL:
    wp-content/plugins/tab-slide/templates/Subscribe.php

    So, to fix this, go to tab slide settings,
    switch template pick to anything else but subscribe or custom, and click save

    the new url shold be saved now and when you click custom you should see /templates/TEMPLATE_YOU_CHOSE.php as the new URL in the “Window URL” input field

    if you don’t see that edit it and make it for eg:

    /templates/Subscribe.php

    if you do you can switch back to subscribe and it should work then

    I’ve redownloaded from the link you posted earlier (I double check the md5 changed, so it’s definitely a different version), but I’m still having the same issue.

    I changed the URL to /templates/Subscribe.php but still nothing is showing up.

    Plugin Author zoranc

    @zoranc

    the url looks good but the tab_slide_include div is not included on the page. Is your php error log still logging the include error?

    everything else seems to check out ok…

    I just checked the error log and it shows nothing recent. I’m setting up a test site to see if I can figure it out away from the live page. Thanks for all the help!

    I’ve just set up a test site (dev.sci.aero) with just the chosen theme, and the sample content. It does not show up the tab content div. No errors are showing up in any log that I can find either.

    As soon as I change the theme to one of the default included themes, it works fine. It looks like the theme is incompatible :-S

    Plugin Author zoranc

    @zoranc

    I wonder if the theme is not playing nice with wordpress actions and filters

    try adding

    echo apply_filters('the_content', '');

    in that theme’s single.php or whatever template file is being used to generate the page that you are trying to display tabslide on

    I added that code to the page between a couple of comment tags, and nothing was output.

    It only output the comment tags themselves:
    <!-- the_content --><!-- end the_content -->

    Plugin Author zoranc

    @zoranc

    Ok at this point, if you put this code snippet at the end of your functions.php file what is the output in your php error log file?

    add_filter( 'tab_slide_url', 'get_used_url_final');
    add_filter( 'tab_slide_include_container_html', 'get_include_html_final' );
    function get_used_url_final($url) {
        error_log('Template URL used for inclusion: ' . $url);
        return $url;
    }
    function get_include_html_final($html) {
        error_log(' HTML: ' . $html);
        return $html;
    }
    Plugin Author zoranc

    @zoranc

    I just implemented a bugfix for Tab Slide compatibility with WordPress SEO by YOAST where a similar issue of the content not showing was in play. It might work in your case as well. Reinstall v2.0.1 from scratch and see if the issue is fixed

    I just reinstalled the new v2.0.1, and it’s working! Thank you so much for all your help!

    I’ll upload it to the live site and see if it works there too (we also use the yoast wordpress SEO plugin).

    I just checked on our live site, and it’s working great there too! Thank you again 🙂

Viewing 15 replies - 1 through 15 (of 17 total)
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