Support » Plugin: Download Monitor » Only Parent level categories showing

  • Resolved jhanten

    (@jhanten)


    I don’t know if this is a 4.6 issue as I just downloaded this plugin (trying to find a replacement for wp-download-manager. I have put in some test categories and child categories. When I go back to the category page only the parent category is visible. Am I missing something?

    https://wordpress.org/plugins/download-monitor/

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  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello @jhanten,

    Can you please let us know what shortcode you are using to display the categories?

    Sorry, I was referring to the admin area Categories page. I think this is a plugin conflict as I loaded the Download Monitor on a local install and it worked as expected. If I can isolate which plugin is causing the problem I will post here again.

    Okay, I have disabled all plugins except Download Monitor and the categories page is still only showing the 3 parent categories I have and leaving the child categories out of the list. However if I search for them by name they do show. Additionally I’m having trouble with the Settings page. If I make a change it isn’t being saved. Everything seems to be working on my local copy but not on my live wpengine site where I am testing.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello @jhanten,

    Can you please email us at “support @download-monitor.com” with a link to this post and details of your website. In order to look into this issue we would need to access your settings.

Viewing 4 replies - 1 through 4 (of 4 total)
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