Support » Plugin: Maps Builder - Google Maps Plugin » Only one Marker possible

  • Resolved freistilchaot

    (@freistilchaot)


    Hey there,
    just added some maps and like the easy UI 🙂
    But I got into trouble when adding any more Markers than one.

    There won’t be a new entry in the yellow marker list. Also the marker tooltip directly on GMaps is showing undefined as title and for the description as well. I have changed the theme and deactivated all other plugins already – couldn’t solve it…

    Even when I tried to import the example maerkers.csv file, it didnt add the markers.

    Also I dont get any JavaScript errors.

    Really frustrating 🙁

Viewing 7 replies - 1 through 7 (of 7 total)
  • UPDATE 1: Just found out that “#google_maps_markers .cmb-add-row” has a display none. If I set it to display block I can add Markers with the included button.
    But it’s just a workaround I guess. It’s still not possible to add new markers directly from the map.

    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi @freistilchaot — that sounds like a conflict with either your theme or another plugin. Can you provide me with a link to see the map live so I can see the problem? I might have some insight that way.

    Hi Matt
    Thanks a lot for the quick reply 🙂

    The website is not online yet – I just have a local instance.
    The theme (I used before I ran into the problems) was https://themeforest.net/item/trendblog-creative-vintage-elegant-blog-wordpress-theme/16309255 – but as I wrote, I switched to Twenty Seventeen and also had the same problem.
    Anyway I’ll let ou know as soon as possible when the website goes online (should be in the next few days.

    Same problem here. I remember this plugin worked just fine few versions ago.
    Theme: DT The7.2
    Plugins: All In One SEO Pack, Configure SMTP, Cyr to Lat enhanced, Display Posts Shortcode, Form Maker, Metronet Tag Manager, Revolution Slider, Ultimate Addons for Visual Composer, W3 Total Cache, WP Smush, WPBakery Visual Composer

    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    I’d suggest using the Health Check plugin to troubleshoot that. It will allow you to deactivate all plugins and put your site on a default theme ONLY for yourself — your live visitors will not see that. We have a write-up on that here:
    https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/

    Then you can enable plugins one at a time and test again until you see the problem again. Then let me know which plugin caused the conflict and I can take a closer look at replicating the issue for you.

    Thanks!

    Thanks for the instruction.
    It appears that the source of the problem (at least for me) is plugin ‘Hearbeat Control’ (https://wordpress.org/plugins/heartbeat-control/). Even if Heartbeat is enabled on every page (I changed only interval), it breaks markers.

    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    That makes sense. Honestly, that plugin really is no longer needed. WordPress Core updated how it handles ajax. I’d recommend not using the Heartbeat Control any longer.

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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