Support » Plugin: Contact Form 7 » ONLY for CF7, my replies go to my inbox (NOT the Gmail reply-to issue)

  • Mimi

    (@immeemz)


    Please note that this is NOT the reply-to issue with Gmail! I have that resolved.

    I am getting in my inbox replies I have sent to clients, when the verified reply-to is correct (client gets the email). Let me set this up:

    My to address in CF7 : info@mydomain.com
    My from address in CF7: form@mydomain.com
    Customer address: client123@whatever.com
    reply-to address: client123@whatever.com (this is correct and works fine)

    Customer fills out form. It is sent to info@mydomain.com. I respond to client. It is sent to client123@whatever.com. Client recieves email. I ALSO receive in my inbox the message sent to client123@whatever.com (and no I don’t have access to client’s email). I am at a loss as to how a message sent to client123@whatever.com ends up in my inbox, and no I did not accidentally CC or BCC or Reply All myself. This also happens to my client who has a different Gmail account but using the same form.

    Now, strangely, this **ONLY** happens when I am responding to CF7 form submissions. Any other emails sent any other way do not do this. Only CF7. The worst part is that this doesn’t always happen, just sometimes. It’s mystifying. Anyone else? Workaround? Fix?

    The page I need help with: [log in to see the link]

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