Only display posts by other people
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I am using the option [custom-facebook-feed showpostsby=onlyothers] but it’s still displaying the posts by the page owner. Perhaps the plugin isn’t recognizing the page owner? Any way to fix this?
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Hey phidippides,
Are you displaying photos from a Facebook page or group? Is it possible to send me the ‘System Info’ from the plugin to help me figure out what’s going on? You can find this on the ‘Support’ tab which is on the plugin’s ‘Settings’ page.
Many thanks, and I hope you’re having a good weekend!
John
John, it’s set to display a page. Here is the System INfo:
## SITE/SERVER INFO: ## Site URL: [removed] Home URL: [removed] WordPress Version: 4.2.2 PHP Version: 5.4.40 Web Server Info: Apache PHP allow_url_fopen: Yes PHP cURL: Yes JSON: Yes SSL Stream: Yes ## ACTIVE PLUGINS: ## BackUpWordPress Backup Plugin: 3.2.6 blueimp lightbox: 1.1.1 Broken Link Checker: 1.10.9 Business Profile: 1.0.6 Contact Form 7: 4.2 Crafty Social Buttons: 1.4.2 Custom Facebook Feed: 2.3.5 Easy Google Fonts: 1.3.7 Genesis eNews Extended: 1.4.1 Genesis Footer Builder: 1.1.2 Genesis Responsive Slider: 0.9.2 Genesis Simple Sidebars: 2.0.1 Google Analytics Dashboard for WP: 4.8 InfiniteWP - Client: 1.3.13 Jetpack by WordPress.com: 3.5.3 Lead Call Buttons: 1.0.3 MailPoet Newsletters: 2.6.15 Menu Icons: 0.7.0 Multicons: 2.1 Personal Contact Info Widget: 1.2 Shortcodes Ultimate: 4.9.7 Simple Custom CSS: 3.2 Simple Follow Me Social Buttons Widget: 3.3.1 Sucuri Security - Auditing, Malware Scanner and Hardening: 1.7.11 Ultimate Maintenance Mode: 1.6.1 WordPress Importer: 0.6.1 WordPress SEO: 2.2.1 WPi Designer Button Shortcode: 2.3.96 ## PLUGIN SETTINGS: ## Use own Access Token: Access Token: Page ID: 696228087119762 Page Type: page Number of Posts: 2 Post Limit: Show Posts by: onlyothers Cache Time: 1 Cache Unit: days Locale: en_US Timezone: America/New_York ## CUSTOMIZE: ## cff_ajax => cff_preserve_settings => cff_title_length => 150 cff_body_length => 200 cff_show_links_type => 1 cff_show_event_type => 1 cff_show_video_type => 1 cff_show_photos_type => 1 cff_show_status_type => 1 cff_preset_layout => thumb cff_show_text => 1 cff_show_desc => 1 cff_show_shared_links => 1 cff_show_date => 1 cff_show_media => 1 cff_show_event_title => 1 cff_show_event_details => 1 cff_show_meta => 1 cff_show_link => 1 cff_show_like_box => cff_post_bg_color => cff_post_rounded => 0 cff_title_format => p cff_title_size => inherit cff_title_weight => inherit cff_title_color => # cff_posttext_link_color => # cff_body_size => 12 cff_body_weight => inherit cff_body_color => # cff_link_title_format => p cff_link_title_size => inherit cff_link_title_color => # cff_link_url_color => # cff_link_bg_color => # cff_link_border_color => # cff_disable_link_box => cff_event_title_format => p cff_event_title_size => inherit cff_event_title_weight => inherit cff_event_title_color => # cff_event_date_size => inherit cff_event_date_weight => inherit cff_event_date_color => # cff_event_date_position => below cff_event_date_formatting => 1 cff_event_date_custom => cff_event_details_size => inherit cff_event_details_weight => inherit cff_event_details_color => # cff_event_link_color => # cff_date_position => author cff_date_size => inherit cff_date_weight => inherit cff_date_color => # cff_date_formatting => 1 cff_date_custom => cff_date_before => cff_date_after => cff_timezone => America/New_York cff_link_size => inherit cff_link_weight => inherit cff_link_color => # cff_facebook_link_text => View on Facebook cff_view_link_text => View Link cff_link_to_timeline => cff_icon_style => light cff_meta_text_color => cff_meta_bg_color => cff_nocomments_text => No comments yet cff_hide_comments => cff_feed_width => cff_feed_height => cff_feed_padding => cff_like_box_position => bottom cff_like_box_outside => cff_likebox_width => cff_likebox_height => cff_like_box_faces => cff_like_box_border => cff_like_box_cover => cff_bg_color => cff_likebox_bg_color => cff_like_box_text_color => blue cff_video_height => cff_show_author => 1 cff_class => cff_open_links => 1 cff_custom_css => cff_custom_js => cff_title_link => cff_post_tags => on cff_link_hashtags => on cff_event_title_link => on cff_video_action => post cff_app_id => cff_show_credit => cff_font_source => cdn cff_sep_color => cff_sep_size => 1 cff_show_header => cff_header_outside => cff_header_text => Facebook Posts cff_header_bg_color => # cff_header_padding => cff_header_text_size => inherit cff_header_text_weight => inherit cff_header_text_color => # cff_header_icon => facebook-square cff_header_icon_color => # cff_header_icon_size => 28 cff_author_size => inherit cff_author_color => # cff_see_more_text => See More cff_see_less_text => See Less cff_facebook_share_text => Share cff_show_facebook_link => on cff_show_facebook_share => on cff_translate_photos_text => photos cff_translate_second => second cff_translate_seconds => seconds cff_translate_minute => minute cff_translate_minutes => minutes cff_translate_hour => hour cff_translate_hours => hours cff_translate_day => day cff_translate_days => days cff_translate_week => week cff_translate_weeks => weeks cff_translate_month => month cff_translate_months => months cff_translate_year => year cff_translate_years => years cff_translate_ago => ago ## FACEBOOK API RESPONSE: ## {"data":[{"id":"696228087119762_862578843818018","from":{"name":"FORTE Luggage Services","category":"Business Services","category_list":[{"id":"187133811318958","name":"Business Services"},{"id":"177492522293723","name":"Luggage Service"}],"id":"696228087119762"},"story":"FORTE Luggage Services added a new photo.","picture":"https:\/\/scontent.xx.fbcdn.net\/hphotos-xfp1\/v\/t1.0-9\/s130x130\/11133773_862578843818018_252889050004835973_n.jpg?oh=f20d79adcea82ed7fa42e428001d651c&oe=55F436AE","link":"https:\/\/www.facebook.com\/696228087119762\/photos\/a.791509014258335.1073741829.696228087119762\/862578843818018\/?type=1","icon":"https:\/\/www.facebook.com\/images\/icons\/photo.gif","privacy":{"value":"","description":"","friends":"","allow":"","deny":""},"type":"photo","status_type":"added_photos","object_id":"862578843818018","created_time":"2015-06-20T02:32:29+0000","updated_time":"2015-06-20T02:32:29+0000","shares":{"count":1},"is_hidden":false,"is_expired":false,"likes":{"data":[{"id":"708630552600024","name":"Joe Forte"}],"paging":{"cursors":{"after":"NzA4NjMwNTUyNjAwMDI0","before":"NzA4NjMwNTUyNjAwMDI0"}}}}],"paging":{"previous":"https:\/\/graph.facebook.com\/v2.0\/696228087119762\/feed?limit=1&since=1434767549&access_token=611606915581035|RdRHbHtrHseQw4C7SDUBFWIrJLA&__paging_token=enc_AdD5mWZCDvl5A5FOPMsLhtkeGW4Qq20QAEEQa48J54127ixYoE0q3UCyr69e22O3ObizwEuEIXNR0w0L1W89fWIX7hZCOz80de64Bx6lQUETY4IgZDZD&__previous=1","next":"https:\/\/graph.facebook.com\/v2.0\/696228087119762\/feed?limit=1&access_token=611606915581035|RdRHbHtrHseQw4C7SDUBFWIrJLA&until=1434767549&__paging_token=enc_AdD5mWZCDvl5A5FOPMsLhtkeGW4Qq20QAEEQa48J54127ixYoE0q3UCyr69e22O3ObizwEuEIXNR0w0L1W89fWIX7hZCOz80de64Bx6lQUETY4IgZDZD"}}Thanks!
I’m able to duplicate the problem and will need to do some testing to see what’s going on. As it’s Father’s day today I don’t have much time to get to this until tomorrow, but as a temporary fix you could increase the number of posts and then add the following to the plugin’s Custom CSS section, which is under the misc tab on the plugin’s Customize page:
.author-forte-luggage-services{ display: none; }This will hide any posts created by your page.
John
Hey phidippides,
Just to let you know that I found the issue and will be pushing out a bug fix ASAP. Thanks for letting me know about the problem.
John
John, thanks so much for your help with this. The temporary CSS fix works for the time being, and I will be looking forward to your next update.
Hey phidippides,
I’ve pushed out a silent update to fix this, as it’s not really a big enough issue to push out an update to all users for. Could you try updating the plugin manually by following these directions, and let me know whether it fixes the issue for you?
1. Go to the following page: Customize > Misc, and then scroll to the bottom and check the setting which says ‘Preserve settings when plugin is removed’.
2. Uninstall the plugin
3. Install the plugin againThe issue was that since the Facebook API 2.0 update all calls to the API now require an Access Token, whereas some calls didn’t before. I added the Access Token variable to the request and it should all be working now. If it’s still not working for you then please let me know.
John
Just to follow up – thanks, John. That seems to have done the trick.
You’re welcome, happy to help! 🙂
No obligation, but if you feel like leaving a super-quick review then it’s always hugely appreciated and really helps to support the plugin!
Have a great weekend!
John
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