Support » Plugin: WP All Backup » Only database backup works

  • Hello there I tested this tool with 2 different projects and successfully tested FTP settings and the file backup never worked. Only the database backup.

    However I do not give the -2 stars because it did not work however the user is not noticed if something goes wrong. The backup type is “Complete” and it looks like everything is fine – however in the backup files is only the SQL not any files.

    Please correct me if I am wrong and at least make sure that the user is notified if something goes wrong.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Prashant Walke

    (@walkeprashant)

    Hi,

    Due to Exclude Folders and Files rule there is pipe separator (|) end of your exclude rule exclude all files.
    I have removed (|) from exclude rule (end of the rule ) and updated new version(V.1.1).

    Go to WP ALL Bacup > Setting > Exclude setting in the admin dashboard.

    Please remove (|) from exclude rule(end of rule) your site and let me know in case any issue.

    Happy to help!!!!

    For more information Visit : http://www.wpseeds.com/wp-all-backup/

    Plugin Author Prashant Walke

    (@walkeprashant)

    Hi,

    Is your issue resolved?

    Let me know in case any issue.

    Plugin Author Prashant Walke

    (@walkeprashant)

    Hope you are doing well.

    As per your suggestion we have fixed issue.

    If plugin work well on your site then can you please give us 5 star rating for support us.

    If you have issue then raise ticket on http://www.wpseeds.com/support

Viewing 3 replies - 1 through 3 (of 3 total)
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