Support » Plugin: WordPress Download Manager » Only administrators can download files

  • Resolved manuamaro

    (@manuamaro)


    Hi everybody:

    I’ve been trying to setup that every user that is logged can download the files but only administrator role shows de the download button.

    https://nimb.ws/9Na6j0

    I configured that every role can download, but only when I log in as an administrator it shows the download button. I don’t know what else do. Please help. Thank you.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Nayeem Hyder

    (@nriddhi)

    Please set which roles you want to give access and set them from Allow Access option from Package settings. If you have already set your site for registration, you can also check the role from Settings > General Settings > New User Default Role. I hope those may help you.

    Thanks.

    Thread Starter manuamaro

    (@manuamaro)

    Thanks but this is what I did and doesn’t work. This is how I had setted the files:

    https://nimb.ws/lY8Qgd

    And only administrator users can download the files. If I log in with another kind of role it keeps showing the red button asking to Access, (although I have accessed correctly):

    https://nimb.ws/ItePWK

    Plugin Support Nayeem Hyder

    (@nriddhi)

    Can you share here which shortcode you are using?

    Thread Starter manuamaro

    (@manuamaro)

    [wpdm_all_packages login=1 items_per_page=”20″ jstable=1 order_by=”title” order=”ASC” cols=”title|categories|download_link” colheads=”Title|Categories|Download::155px”]

    Plugin Support Nayeem Hyder

    (@nriddhi)

    Can you please remove the login=1 parameter and then try with access role login. please check and let me know.

    Thanks.

    Thread Starter manuamaro

    (@manuamaro)

    Thank you. I tried this:

    [wpdm_all_packages items_per_page=”20″ jstable=1 order_by=”title” order=”ASC” cols=”title|categories|download_link” colheads=”Title|Categories|Download::155px”]

    And nothing changed. The behavior is exactly the same. 🙁

    I’m using DM 3.1.09 and WP 5.5.1

    Thread Starter manuamaro

    (@manuamaro)

    I really appreciate your help. I discovered finally the problem: it is the WP Fastest Cache plugin. I deactivated it and it works like it is supposed to. For now I’ll leave it deactivated. Maybe I can find a way to activate it without conflict. Thanks thanks again!

    Plugin Support Nayeem Hyder

    (@nriddhi)

    Glad to hear that, your problem has been solved 🙂

    I was checking from our side on your issue. However, if you like our services, please review us 5* in the review section. we will be really encouraged in our work.

    Thanks.

    Thread Starter manuamaro

    (@manuamaro)

    Sure! I’ll review with 5* your plugin and service.

Viewing 9 replies - 1 through 9 (of 9 total)
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