[resolved] Only Admin user role can complete checkout (3 posts)

  1. MBTAndrew
    Posted 3 years ago #

    I have a problem with woocommerce checkout. I have tried several different options but have come up with no solutions. The only wordpress role that is able to complete a purchase in my new woocommerce shop (WooStore theme) is admin. Any other role can not complete the process. They can put stuff in the cart, then can see the prices, add coupons, get their shipping charges all just fine, but when they go to "Checkout" they are logged out automatically and taken to the homepage. The items in their cart are all still in the cart and they again can do all they want in the shop but at checkout they will again be booted out and sent to the home page.
    I have tried editing roles (no luck), playing with group permissions(No luck). Not sure what to do now.

    My site is mybooktherapy.com


  2. IgniteWoo Team
    Posted 3 years ago #

    Switch to TwentyEleven or TwentyTheme temporarily to see if checkout works with either of those themes. If so, it's a problem in your theme. And if not, I'd suspect a conflict with some other plugin on your site.

  3. MBTAndrew
    Posted 3 years ago #

    I did try a new theme already and that did not help. However, i decided to go back and disable ALL plugins and then start adding them back in a few at a time. In the end i found out there was a "Sticky Post" plugin that was causing my trouble. I deleted that plugin and all is well. Thanks for your help.

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