Title: Only 25 Pets?
Last modified: August 21, 2016

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# Only 25 Pets?

 *  Resolved [RGardella](https://wordpress.org/support/users/rgardella/)
 * (@rgardella)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/only-25-pets/)
 * We’re having an issue of only 25 pets showing up in our feed. Haven’t changed
   a thing in my shortcode or anywhere else. This suddenly started happening yesterday(
   2/10). We have 72 pets on Petfinder. I’m at a loss. Any suggestions on what/where
   to check?
 * Thanks in advance!
 * [https://wordpress.org/plugins/petfinder-listings/](https://wordpress.org/plugins/petfinder-listings/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [bridgetwes](https://wordpress.org/support/users/bridgetwes/)
 * (@bridgetwes)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/only-25-pets/#post-4600890)
 * Hi,
 * I don’t know why only 25 pets would show up. The count should default to 75, 
   but can you try setting that in the shortcode? If that doesn’t do anything, you
   can give me your shelter’s petfinder id (just the petfinder ID, not your API 
   key) and I can test it.
 * Bridget
 *  Thread Starter [RGardella](https://wordpress.org/support/users/rgardella/)
 * (@rgardella)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/only-25-pets/#post-4600892)
 * Hi, Bridget — thanks for the response. I’ve now changed my shortcode to include
   the count of 75 (had been 200) but still getting same results. Our shelter ID
   is MI320.
 * Thanks!
 *  Plugin Author [bridgetwes](https://wordpress.org/support/users/bridgetwes/)
 * (@bridgetwes)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/only-25-pets/#post-4600911)
 * Hi,
 * I verified this is caused by what Petfinder is returning. The following URL will
   give you the XML returned by Petfinder and there is only 25 being returned, even
   though the count is set to 200. Replace [put your key here] with your own Petfinder
   API key.
 * [http://api.petfinder.com/shelter.getPets?key=%5Bput](http://api.petfinder.com/shelter.getPets?key=%5Bput)
   your key here]&offset=50&count=200&id=MI320&status=A&output=full
 * You’ll see I also played around with the offset value in the url, but it doesn’t
   page through results. Luna and Jasmine are always first. This is a link to Petfinder’s
   API docs. Got to shelter.getPets to see the parameters you can send: [http://www.petfinder.com/developers/api-docs#methods](http://www.petfinder.com/developers/api-docs#methods)
 * So, this appears to be something messed up in Petfinder. (Petfinder tends to 
   mess up its API from time to time.) Hopefully they will sort it out. I’ll send
   them an email and see what they say.
 * Bridget
 *  Thread Starter [RGardella](https://wordpress.org/support/users/rgardella/)
 * (@rgardella)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/only-25-pets/#post-4600918)
 * Thanks so much, Bridget. I appreciate your looking at it. I hope Petfinder gets
   it sorted out, my shelter is very unhappy!
 * Thanks!
 *  Plugin Author [bridgetwes](https://wordpress.org/support/users/bridgetwes/)
 * (@bridgetwes)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/only-25-pets/#post-4600983)
 * Just letting you know I heard back from Petfinder. This is their reply:
 * “This is a bug that is soon to be repaired. It should return results as you expect.
   We hope to fully test and release the fix in a few days. “
 * Hopefully it will be fixed soon and all your pets will be back on your website.
 *  Thread Starter [RGardella](https://wordpress.org/support/users/rgardella/)
 * (@rgardella)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/only-25-pets/#post-4601018)
 * Thanks so much, Bridget. We really appreciate your help with this!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Only 25 Pets?’ is closed to new replies.

 * ![](https://ps.w.org/petfinder-listings/assets/icon.svg?rev=2204930)
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 * 6 replies
 * 2 participants
 * Last reply from: [RGardella](https://wordpress.org/support/users/rgardella/)
 * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/only-25-pets/#post-4601018)
 * Status: resolved