Online users Bug?

  • Resolved spielo

    (@spielo)


    1 year, 4 months ago

    is it a bug or why is it not more possible to see page=wps_online_page in Version 14.10

    i know you guys do a well job but ever time there is a update new problems in backend!

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Amir

    (@amirfallah)

    1 year, 4 months ago

    Hi @spielo

    Thank you for opening the thread.

    In version 14.10, the Online Visitors page has been moved to page=wps_visitors_page&tab=online, which is the Online Visitors tab in the Visitor Insights menu.

    Please let me know if you have any further questions or need assistance.
    Regards,

    Thread Starter spielo

    (@spielo)

    1 year, 4 months ago

    Thanks found it, but is to compact for me. Version 14.9 is all in one without any click, can you change it back?

    https://ibb.co/wLWQ5Hc

    • This reply was modified 1 year, 4 months ago by spielo.
    ads97129

    (@ads97129)

    1 year, 4 months ago

    Hi Amir,

    It is to compact for me too. Old versions were easier to use. Moreover, IP addresses have disappeared.

    Thanks

    Plugin Support Amir

    (@amirfallah)

    1 year, 4 months ago

    Hi @spielo @ads97129

    To view the IP address or user hash, please hover your mouse over the user icon in the Visitor Information column.

    Thank you for taking the time to provide your feedback. We appreciate your input, and I want to assure you that it has been forwarded to the relevant department. They are currently reviewing your comments and will take them into consideration.

    Sincerely,

    ads97129

    (@ads97129)

    1 year, 4 months ago

    Hi Amir,

    Thanks. I have found IP address.

    Click on online users in backend should point to page=wps_visitors_page&tab=online. Now click points to error page.

    Regards

    Thread Starter spielo

    (@spielo)

    1 year, 4 months ago

    Hi Amir, sure we saw it, but unfortunately it is not like before it was absolutely compact!

    For us is important to see the ip without hover, use it for GEO Tracking ips automatically, with hover not possible.

    Regards

    • This reply was modified 1 year, 4 months ago by spielo.
    • This reply was modified 1 year, 4 months ago by spielo.
    Plugin Support Amir

    (@amirfallah)

    1 year, 4 months ago

    @ads97129 Thank you for bringing this issue to our attention. This link will direct to the correct page in the next update.

    @spielo Thank you for your feedback. The relevant team is currently reviewing this section, and we will try to make changes based on your comments in future updates. Our estimated timeline for implementing these changes and the next release is two weeks.

    ads97129

    (@ads97129)

    1 year, 4 months ago

    Hi Amir,

    Thank you for your work.

    Regards

    Plugin Support Amir

    (@amirfallah)

    1 year, 4 months ago

    Hi @spielo @ads97129

    I wanted to let you know that we’ve just released version 14.10.1, which includes several enhancements and bug fixes. 

    In this version, the issue with the online users page link in the Overview widget has been resolved, and improvements have been made to the UI/UX of visitor information.

    Thank you for your feedback.
    Regards,

    Thread Starter spielo

    (@spielo)

    1 year, 4 months ago

    Thanks, look like works now.

    Plugin Support Amir

    (@amirfallah)

    1 year, 4 months ago

    We are glad to hear that your issue has been resolved.

    If you have any questions or problems at any time, please let us know so we can assist you.

Viewing 11 replies - 1 through 11 (of 11 total)

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