Visitor Maps and Who's Online
Online users are way off (2 posts)

  1. mikkietech
    Posted 2 years ago #

    One of our clients sites have not made any changes recently and this plugin has been working well.

    The site averages around 3.5-4 million pageviews a month and about 350K unique visitors.

    Normal load during the day hits 400-1000 simultaneous users. However, since yesterday Visitormaps only shows 40-60 people online which is way way off.

    We also have Piwik Live analytics which shows correctly, it is only Visitormaps that shows live vistors way off.

    Have checked all logs, no related errors and can not find anything even with debugging turned on.

    Im clueless :)


  2. mikkietech
    Posted 2 years ago #

    Could this be cache related?

    We are running Varnish as frontend
    APC Opcode +Memcached database caching on the backend with W3TC and MaxCDN

    However, it has worked fine all the time up until yesterday.

    But i realized, W3TC was updated recently.

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