ongoing review download issues

  • tateword

    (@tateword)


    6 months ago

    this seems to be ongoing issue with many reporting the issue and in addition the page loads blank after selecting option at each step .. the design of it is nice with some nice free features but major waste of time

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Lídia from Trustindex

    (@liditrudex)

    4 months, 1 week ago

    Hi @tateword !

    We apologize for the late reply!

    Could you check if you’re using the latest version of this plugin?

    If you do and you’re still experienceing the issue, please send us the troubleshooting text, which you can copy from the “Advanced” tab of the plugin, in the “Troubleshooting” box, by clicking “Copy to clipboard,” so we can assist you further. Insert it into Pastebin and send us the URL please: https://pastebin.com/

    https://snipboard.io/BbziPU.jpg

    https://snipboard.io/qX3sQu.jpg

    Waiting for your reply,

    Trustindex Support Team

    Lambo

    (@lampres)

    3 months ago

    Having troubles downloading reviews! I’m guessing it’s a hosting issue, could you guys confirm whether or not we need the fiollowing options activated?

    Allow_url_fopen

    exec, shell_exec, popen, proc_open, pcntl_exec

    thanks

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    2 months ago

    Hi @lampres ,

    Thank you for your patience, and we apologize for the delayed response.

    To resolve the issue, please make sure that the “allow_url_fopen” is activated.

    Could you let us know if this helps?

    Looking forward to your reply.

    Best regards,
    Trustindex Support Team

Viewing 3 replies - 1 through 3 (of 3 total)
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